Very nice people. Good service. Very clean

Lost my connections and tried to change dates. Unfortunately the hotel was not helpful

Perfect stay. Extremely kind and helpful staff. Very comfortable room and bed, perfect to have a good rest at night.

I am somewhat disappointed with this hotel. It is probably one of the best in Chivay, so despite my rating it is still a good bet if you're staying here. Firstly, the staff are great. Really friendly and welcoming. I'd give them a 10/10 for sure. Also good is that they have medical attention 24/7 and oxygen on hand. First 10 minutes complimentary. But, the hotel is cold. Everywhere. The rooms have heaters, which take a little while to kick in but also kept me awake at night because when they restart from losing the set temperature it makes all kinds of noises. The bathroom doesn't get heated so good luck if you need the loo in the night!!! The restaurant is also cold, as is the bar. We asked them to put a fire on, which they did but even so it was not cosy. The first night we were there, we got no sleep at all because there was an outdoor concert/party/festival that started at 10pm and finished at 5am. It sounded as if we were right next to the party as it was that loud and I am not exaggerating. This was a Friday night and it was a 200 year anniversary of the town, so I don't know if I they have parties every weekend or if we were just unlucky in that regard (but also lucky in that we got to see the marches the next day in costume). My safe didn't work in the room. I called for them to fix it and about 2 minutes after they left, it stopped working again so I gave up on that. Breakfast is a joke. It's really, really bad and not good enough for the price paid.

Cute hotel with comfortable beds, nice food and great staff. Recommend for a stay visiting colca canyon

Struttura dove trascorrere piacevolmente una notte: hall accogliente con divani e caminetto, molto carini.

Good hotel option for Colca Valley explorers. Kind and helpful staff. OK breakfast buffet.

Excelente lugar el unico problema el internet

One of the best places to stay in that area. Breakfast was good.

Great place to stay a night in Chivay.

Camera spaziosa dotata di riscaldamento (non da poco con la temperatura notturna di 0°), doccia calda. Colazione a buffet eccellente. Parcheggio interno custodito.

Abbiamo soggiornato 2 notti trovandoci molto bene. Colazione a buffet eccellente, camera ampia con riscaldamento. Doccia calda. Parcheggio interno custodito per l'auto.

The staff was super friendly and helpful. Especially the front desk staff. The rooms were clean and cozy. We had a space heater and warm blankets for those cold nights high up in the mountains of Colca. It honestly was the best hotel breakfast ive had while i stayed in the Arequipa area.The breakfast had a big variety I would recommend it to anyone. I would definitely stay here again if i ever visit Colca and would recommend it to anyone. Gracias a todos desde los Estados Unidos Miguel V.

Lovely cabins with all modern amenities.

Great hotel with little chalets. It gets cold at night. Wi fi a bit difficult but great place.

Everything absolutely great. Really nice hotel and friendly efficient staff. The only minor annoyance what that on checkin I asked that my credit card was charged in local currency or US$. No stupid dynamic conversion with 4% markup which seems to happen often in Peru. I was charged in GBP resulting in around £6 extra expense. Checkin staff assured me I had been charged in $. The receipt and card statement say otherwise.

Overnight stay in Colca Valley - there are limited hotels here but this hotel was fine. We were a little tired after an early start so we decided to eat in rather than go into the town. Service was a little haphazard at the bar and the food distinctly average. Staff were pretty good and room was fine. Overall not a bad stay!

no internet in room

Excellent service and attention. Breakfast great. Lovely location.

El alojamiento mantiene su esencia pero es una lástima que el planetario ya no esté operativo. Por otro lado, el desayuno es muy mejorable, los huevos no saben a nada y del mismo modo el jamón o el queso. Deben ofrecer productos de mayor calidad y variedad, ya que comenzar bien el día no tiene precio.