Først og fremmest, en utrolig god service og hjælpsomhed. Rent værelse, god morgenmad, god central beliggenhed.

The most basic thing you expect is the shower drain shouldn’t clog. I was literally standing there for 10 seconds and I had water up to my ankles. I wanted to wash my hair because it was dusty from the train and couldn’t because the drain was totally clogged. I also informed reception and all they could say is that their technical team wasn’t on duty today and would come and check it out tomorrow. The washroom didn’t seem too clean either, it had some stray hairs on the walls and around the toilet ring which I wiped off. All in all, not a good experience.

Excelente atención de parte de todo el personal, todos están dispuestos para ayudarte. En independencia de que toda la zona donde se encuentra el hotel, se quedó sin luz desde las 5:00 de la mañana, el personal se esmeró por mantenernos cómodos y con un desayuno adecuado.

Great hot breakfast. They will even cook you the eggs to order. They will store your bags if needed after check out. Great location.

El hotel es excelente, ¡con una ubicación inmejorable! El desayuno es bueno, el personal es muy atento y amable. La limpieza es impecable. Solo mejoraría las cortinas opacas, que dejan pasar demasiada luz.

É um hotel simples, equipe prestativa, havia reposição de água mineral nos quartos todos os dias. Os quartos da frente são muito barulhentos e não há janelas anti ruídos, peça um quarto na parte de trás. Pedimos para trocar e foram mto solícitos.

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excellent place and very good service. Breakfast very good

Alles gepasst. Sehr flexibel

Hôtel agréable et confortable au centre de Puno Personnel agréable parlant anglais Chambre spacieuse, literie confortable et moderne Eau chaude et chauffage. La réception a organisée notre transfert aéroport. Tout était parfait

Very impressed with the hotel. Great location, minutes away from the main square and a lot of business/restaurant around. The room is very clean. It has all the necessary equipment, particularly a space heater, which is very necessary for the cold night. The people work there are super friendly and helpful. I bought some food back to the hotel. They lended me some bowls for eating the food. I had to leave in the morning to catch a bus. They know I won’t have time to eat breakfast, so they prepared me a boxed lunch. I would definitely say the service here is better than majority of hotels I have been to.

Hôtel très bien, bien situé, propre et central. Idéal pour un passage à Puno

El hotel tiene una excelente ubicación, cerca de tiendas y restaurantes, y está a pocos pasos de la plaza principal de Puno. El personal fue atento y servicial, tanto a la llegada como a la salida. La habitación era cómoda, con una cama excelente, y la ducha estaba muy bien. El desayuno también fue muy bueno

Szuper segítőkész személyzet. Csak így tovább!

Location is great and staff were very helpful.

Extremely friendly and helpful staff. Clean and comfortable room and within walking distance of everything. Would definitely recommend this hotel

Lovely staff and a great room

La chambre était très bien très propres, mais ce qui a le plus retenu mon attention, c'est la gentillesse du personnel, je suis arrivé avec une voiture et comme il n'y avait pas de stationnement un gentil messieurs et venu avec moi dans ma voiture pour me montrer ou me stationner.. il avait un parapluie pour le retour a l'hôtel a pied, le resto très bien aussi

Amazing hotel, great location, very clean, we have hot water and heat! So great full with the staff. We will definitely return.

Un grand merci pour votre accueil et votre gentillesse. Tout le personnel est vraiment formidable. Encore merci pour le jus d’orange à mon départ. Bonne continuation à vous.