Il personale è stato molto, molto cordiale e sempre disponibile per qualsiasi esigenza. Sono arrivato dopo le 23 e mi hanno risposto velocissimamente su WhatsApp. La mia stanza era pulitissima. Una ragazza dai capelli lisci che lavora alla reception è stata super gentile. Accanto all’hotel c’è anche un ottimo bar, con personale molto cortese, dove è possibile fare colazione. Mi sono trovato davvero molto bene.

The room was very small and smelt of bleach/ cleaning products Reception were very rigid and wanted €20 for an early check in right up to the last minute despite only one there. Shower was small, toilet did not flush well. Good location is the only plus

Tutto perfetto gentile educati disponibile

Tudo

It was a nice hotel but there was a lift to travel up. This was extremely tight. Also the shower was so small my partner struggled to manoeuvre properly. The room was nice but the photos made it look a lot bigger than what it was. The view was amazing though!

Amazing place to stay close to everything definitely will come back again great communication with the host safe place and clean place to stay I loved it thank you

Sim

Very helpful and professional Receptionists. Clean room. Thank you.

This is not a 4-star hotel. The air conditioning in our room didn’t work. It was like a sauna in there. I was advised to open the balcony door. I did this, it was noisy and let in flies, which bit us. Talking of the balcony - it opened out on to a power generator. Lovely. The beds were rock solid and short. My feet hung off the edge (I am 6ft 1, so not excessively tall). The lights were weirdly wired and we couldn’t turn some off without using a strange power-cut switch that cut all power to the room including chargers and the tv. Bring your own shampoo etc… there’s some gloop in dispensers in the bathroom that appears to be hand soap, shampoo, well… everything. The shower cubicle was wonky, the room and hotel in general is tired looking and in need of renovation. There is no front desk after 11pm. When I checked in, they hung on to our passports. I asked when I would get them back: ‘10, minutes, 20 minutes, 1 hour, don’t worry,’ was the response. The lift could barely fit me and a 12-year-old with rucksacks. To top it all, we were locked out of our room when we needed to get our bags and head for the airport. The janitor had to come along and fix it. The location is pretty good and I think the hotel relies on this for custom. I definitely wouldn’t stay there again.

Best breakfast

We enjoyed our stay but believe that noice from rooms next door was not good. Next door they watch movie and we could hear everything. Bathroom is very small and shower so small that almost could but turn myself. Further the location is close to center which is convenient

Banheiro pequeno. Check in confuso

Upon arrival I was informed that they had a plumbing issue and would be moving me to another hotel 20 min away. This was 20 min in the opposite direction I needed to be. They did not offer transportation and told me to just walk back to the train station and buy another ticket to get to the other hotel. When I asked if they would provide a discount or transportation, they were suddenly able to give me a room. Once i accessed my room, i noticed that the air conditioning did not work. They told me it was turned off for the entire building. The street was too loud to leave the window open while sleeping. Considering AC was one of my requirements when booking, it was disappointing. There is no complementary coffee, water or toiletries. They had a hand soap dispenser in the shower with only hand soap. The staff was friendly. You could have the same experience at a hostel for a fraction of the price. I would not stay again.

Petit déjeuner très copieux. Chambre propre. Personnel serviable.

We will definitely return to Milan and check in to Mokinbe…

Ottima posizione, unica pecca prese della corrente non funzionavano bene

Location to Galleria and Duomo were ideal, but very little good dining options nearby. Concierge desk recommend next door, but we had a poor experience there. Some staff at hotel was helpful and others were rude.

Great breakfast

Quite neigjborhood and 15mins walk to the Duomo and other areas

The service and hotel is actually great, location is fantastic walkable to the major things you wanna see. The only down side is that the lift is tiny (which they can't help) and the bed mattress is sagging (now this needs replacing) that I woke up with sore back.