Rating & Review Keseluruhan Hotel Cappello D'Oro, BW Signature Collection

Staff we great , breakfast very good and location first class

The Hotel Cappello D’Oro in Bergamo is perfectly situated with good access to the train station in one direction and the funicular rail link to Citta Alta in the other direction. A bus link to the airport is right outside the hotel .The hotel itself is clean, welcoming and comfortable - with excellent housekeeping and a varied choice of breakfast. The staff were professional and efficient and as a solo traveller I felt safe and comfortable at the hotel. On the down side I never received the wake up call I requested for my day of departure ( unless they called when I was in the shower!). However I still caught my flight on time and would be happy to stay in this hotel again and enjoy everything Bergamo and the wider Lombardy region has to offer . It was a great holiday !

The room was very nice, especially the big comfortable bed and the immaculately clean modern bathroom. Wi-fi worked great as well as the AC, and soundproofing was excellent, our room faced the busy street but we heard absolutely nothing from outside (we definitely noticed the difference when we opened the window!) Private parking in the inner courtyard was convenient and safe, well worth paying for

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Personale molto disponibile e gentile. Camere pulite e dotate di tutto il necessario.

Dejligt ophold med super service. Rengøring i top. Fantastisk morgenmad som var tilkøb. Meget tilfredse.

Great BW hotel. Convenient location for walking up to the old city. The staff were friendly and helpful. Our room was comfy and well appointed. The breakfast buffet was extensive. The outside terrace was useful to have although it’s not got any views as this is a courtyard terrace. Parking was a bit complicated but the hotel staff helped.

Hotell med sentral beliggenhet i Bergamo. Godt utvalg i frokostbuffeten. Servicevennlig personale. Ca. 10 minutters gangavstand til jernbanestasjon. Bussholdeplass/flybuss rett utenfor hotellet.

Fint opphold, sentral beliggenheit, roleg og hyggeleg atmosfære, føler seg velkomen. God frokost. Reint og ryddig.

Great location, great service, great breakfast and super location!

Capello d’oro is the total experience in excellence….happy and relaxed ….i can’t wait to visit Bergamo soon.

We shared a Triple Room which was large and overlooked the street. The beds and pillows were very comfortable. The staff were really pleasant and helpful. Breakfast was very good value with a wide selection. The bus from/to the airport is outside the hotel. There are plenty of places to eat in the area, and the city is very walkable from the hotel. We would happily stay here again.

Some dust under the bed. Beds hard, as normal in Italy. Grest location. Great balcoby.

No spa

Enchanting hotel within the heart of Bergamo, lots of boutique and high street brands in walking distance. Also near the train station, bars, restaurants, café's and gelaterie - reception can recommend. The staff are always courteous and you will receive a warm welcome.

Bergamo is an excellent pre Christmas destination and this hotel has a fantastic location.

Very clean. The staff were very approachable and helpful. Amenities and transport close by. Excellent to explore the city and wider area

It was nice and clean, the staff were polite and helpful. Happy for me to leave my bag while i explored the town. Breakfast was nice. No complaints at all.

Location is superb for this hotel - can walk to just about everything. Staff are very friendly and helpful and the buffet breakfast is wonderful. The “gym” is laughable, carpets are worn and much of the trim needs painting. Bottom line good value for the price but if you’re used to top notch hotels this isn’t the one - it’s a typical older European hotel.

Slightly old rooms but very clean and perfect in every other way for my one night stay in Bergamo.