All of the staff were gracious and helpful. The breakfast/brunch was available from 8 - 1 pm which was amazing - all you can eat and even had wine available for brunch! The rooms were kept clean and fresh towels came everyday if you wanted them. We 'rented beach towels and a parasol from the hotel and once returned you got your deposit back. There was always fresh lemonade and coffee available in the front lobby which was great and there was great shopping and wonderful restaurants all around the area. Again, no conditioner in the bathroom, so pack that, but there's lots of body wash and shampoo. The beach was right across the street and we had a sea view from our balcony. I would definitely recommend this hotel for your stay and would return there as well.