Clean room and breakfast was excellent

Good location on the Camino, but the staff at reception were unhelpful and unpleasant . Tip for anyone walking the Camino and arriving around 3.00pm - this is shift change time so extremely difficult to get checked in.

Location is the best.

Need to improve the hotels wifi

The hotel is perfectly located in front of the cathedral. Views are remarkable. The hotel has 2 buildings, the one where the reception is located can't be reached by someone with disabilities, no ramp, no lift, nothing. The 2nd building is accessible. Breakfast is served on the non-accessible building, no room service is provided. The restaurant is permanently closed. The garage has two electric doors, opened by the receptionist reached by an intercom. The problem with this method is that when you try to exit you literally have to search everywhere to find the buttons that opens the doors (independently) because it is poorly signposted. We found a group of tourists literally trapped between the two doors not knowing how to exit. When we checked-in the receptionist was very courteous but was apparently overwhelmed by gests and phone calls because it took us more than 30 minutes to get our keys. The room was spacious, well kept, decorated accordingly and clean.

Exceptional stay!

Le menu du petit déjeuner décevant …viennoiseries sèches …qualité très juste …parking pas pratique et une chaleur suffocante dans la chambre …la Clim ne marchait pas et nous avons dormi les fenêtres ouvertes …par contre superbe emplacement

We had a room overlooking Cathedral. Excellent. Loved the location. Large room and bathroom. Beds good. Shower good. Was a great space for 2 nights. Would stay again.

Lovely hotel. Great location. Oddly the "free" coffee was free one day and then 15 Euros the next. Lots and lots and lots of stairs.

Buena ubicación Edificio muy adecuado. Y arquitectura bella .vista de la Catedral excelente

Parking was good, not to impressed with breakfast. All the receptionist were very helpful. Carmen and Karen in the front office help me tremendously I had a little accident and they send me to the hospital give all the instructions and guided me. Very thankful to them. Muchas gracias. Great location. a guy guy in the front desk fell me with accommodations to buy train tickets.

I love everything about it ! ESP the location

Great location, friendly staff, clean room, good breakfast.

Muy bonito hotel y ubicación excelente!

Nice located, friendly staff

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Everything was fine except A/C in the room did not work. Bed comfortable, breakfast good, location excellent.

The staff were lovely, helpful and friendly. Such a wonderful position opposite the cathedral. Good breakfast.

Estacionamento péssimo e não tem acessibilidade nenhuma.

Amazing view from the room