Nilanjana
10,0
/10
Diulas 13 minggu lalu
Expedia Group verified review
The location was excellent - within easy walking distance of Stephansplatz, St. Peter's Church, Karlsplatz, Hofburg Palace, etc. There were also plenty of cafés, restaurants, and shops surrounding the hotel, making it a perfect base for exploring Vienna. We booked a triple room with one queen bed and one double sofa bed. By American standards, the room was on the smaller side, but it was likely typical for Europe. It was very charming though, with beautiful decorative details such as heavy tapestries, elegant chandeliers, and ornate ceiling accents. The only issue we encountered was that the walk-in shower drain was clogged, causing the bathroom to flood. However, after we reported it, the staff responded promptly and resolved the problem quickly.
The hotel staff were very friendly, and helpful. Overall, we had a wonderful stay!
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