Rating & Review Keseluruhan Hotel Pension Excellence

- Dirty room - Air-conditioning didn't work and despite my reclamation nobody would fix it - Nice and polite feminine personnel - the pillows and blankets were dirty, as well as the sofa-bed All and all it was ok, especially the connections to city centre worked well.

Das Hotel macht den Eindruck, auf Verschleiß gefahren zu werden: Lose Handtuch- und Toilettenpapierhalter, der WLAN-AP hängt am LAN-Kabel von der Decke, mit der Tischplatte des einbeingen Tisches im Frühstücksraum kann man Kinderwippe spielen, der Duschkopf ist verkalkt und verschimmelt, der Aufzug defekt... Kurz: Für das aufgerufene Geld bekommt man in Wien anderenorts deutlich besseres.

Clean hotel, good service.

Service OK. Dame an der Rezeption👌TOP. Servicepersonal beim Frühstück, macht nur das was es muss. Fragen dauern, etwas länger, insgesamt nicht wirklich aufmerksam. Reinigungspersonal: Ein SKANDAL, es gab Blutflecken auf dem Zwischenlaken & Gr. Urinflecken auf den Matratzen. FOTOS vorhanden!!! Zimmer sonst sauber. Bad ok geputzt. Zimmer renovierungsbedürftig! Betten NEU. Laminat neu, knarzt wie ab!

Great stay!!!

The hotel was okay for what we needed. All staff with the exception of one were excellent. The younger guy on the desk on arrival perhaps could have been a bit more welcoming and given a bit more information about our stay. Would have been really nice to have a kettle in the room or access to the coffee machine available throughout the day. At times it was so cold and wanted to just come back to the room and relax but a hot drink would be nice. The rooms were generally clean. Location was good for the Christmas market and not too far from the airport. Lots of coffee shops, noodle bars, kebabs and pharmacies but choices of restaurants were limited..

Unkompliziert

Sparsamt frukostutbud.

Reception staff were friendly and helpful. The breakfast was okay but the bread wasn’t always fresh. The room attendant didn’t always provide clean towels but hung the used ones back up if they weren’t dirty. The room attendant didn’t always provide new toilet rolls even when there were none left. The safe didn’t have instructions in English and after making the reception aware, nothing happened. I found it difficult to get to sleep as the trams ran right outside my bedroom window. I was woken up earlier than I would have liked because of this. The WI-FI was poor and I ended up using my data as a work-around.

タオルの交換が不十分であった．ただし，アップグレードをしてくれたので，部屋は快適であった．値段はリーズナブルであった．

Hotellet ligger godt. Men morgenmaden er ikke til nogen som helst stjerner. Tørt brød, “elastik” pålæg og kedeligt æg med kogte pølser. Larm fra metro, som kører under hotellet

Hotel was in walking distance to centre. Hotel was a bit tired, but clean. Staff were pleasant & helpful.

Although not in the centre of Vienna, the hotel is within easy walking distance of the Hofburg and other sites. The restaurants around the hotel are a little cheaper also because they aren’t on the tourist radar. The staff were very accommodating and pleasant to talk to. The hotel itself is very nice, the dining area in particular is well decorated. The breakfast was good, with muesli, fruit, hams and cheeses on offer as well as cooked eggs. My room was modern and clean, the bathroom had a slightly odd layout and the shower was a little grotty (not dirty but just typical discolouration in older showers). I really enjoyed my stay and would visit again if in Vienna.

Excellent value for the money. Great wifi spacious rooms right in the center for a super cheap price!

its perfect.

Das Personal war freundlich, besonders der diensthabende Herr erfüllte jeden Wunsch. Möglicherweise war für die Reinigung nicht genügend Personal verfügbar. Die Betten waren sehr gut. Die stadtnahe Lage war besonders günstig, auch fußläufig zu erreichen.

Too noisy for the heating machine, even we turn off the heating machine. Unable for sleeping whole night.

2층에 있어요. 엘베있습니다. 웨스트역에서 5번 트램타면 바로 앞이에요. 연말에 엄청 비쌀때 합리적인 가격으로 예약했어요. 생각보다 방은 괜찮은데 샤워시설이 많이 낡고 좁았어요. 싱글룸이라 이해합니다. 생각보다 좋았습니다.

Wir buchten dieses Hotel auf Grund der Lage. Unser Doppelzimmer war nicht übermäßig groß, hatten dennoch ausreichend Platz. Sauberes Zimmer, nette Menschen an der Rezeption - gerne wieder

Hotel was clean, confortable AND in a great location for transporting yo main touristic points. Perfect for a short stay where you only need a good place to hace a shower, sleep and start with a good breakfast. I recommend ir.