Tudo ótimo

Acomodação muito boa, com localização privilegiada. Única ressalva fica para o não atendimento do pedido de cama de casal solicitado anteriormente, que não foi atendido. Somente após muita conversa e negociação, foi disponibilizado um quarto com cama de casal.

Cómodo hotel puedes caminar y encontrar donde comer y tiendas

O café da manhã já deveria estar incluso na diária

Hotel muito bem localizado!!

Staff were super friendly and helpful. Breakfast was very good lots of options and staff were very welcoming. Location is very convenient.

Achei o hotel maravilhoso a localizacao , o cafe da manhã maravilhoso !:Ate champanhe o Fernando o chefe nos servia, recepção funcionários educados e prestativos ! As camareiras todo o cuidado com os quartos!

Good and clean

I had a wonderful stay at HF Fénix Lisboa Hotel. The staff went above and beyond to make our visit special... they remembered my daughter’s birthday, and when we returned to our room we were surprised with champagne and a delicious cake. This thoughtful gesture made our trip truly unforgettable. The hotel’s warm hospitality and attention to detail really stood out.

Room provided was clean providing the required amenities and with a great view of Parc Eduardo VII. Hotel located centrally with easy access to restaurants, shops etc. Room was quiet and well lit. Staff were very helpful and polite ensuring guests were comfortable. Breakfast was excellent with a variety of breads, cheeses, fruits etc., that were fresh and tasty.

Quartos limpos equipe de funcionários muito prestativos café da manhã bom

The staff were super helpful and very knowledgeable of how to help us get around . Very friendly. The room was clean and anytime I asked for towels they were more than accommodating. The breakfast was top notch . So much food and a lot to choose from. I would definitely stay there again. Oh and the location was amazing. Close to bus stops the metro also . 5 star hotel .

Café da manhã excelente, funcionários ótimos.

Hotel was clean and very conveniently located directly across from a metro station. Check-in was great and the staff were super helpful as we arrived considerably early with plans to simply drop off our bags and begin exploring the city, however were pleasantly surprised that they had a room ready for us and we were able to freshen up and drop all our stuff off. Having a McDonalds in the same building was also very convenient for a quick coffee, snack throughout our travels. We did rent a car as well and the parking conveniently located under the hotel was very convenient. This hotel was a great value!

Quarto limpo, localização espetacular do hotel com vários pontos ( restaurantes, bares e Metrô ) que nos fez sentir em casa. Café da manhã ótimo com restaurante acolhedor e boas opções . Funcionários simpáticos e prestativos. Ótima opção .

This hotel is conveniently located at the top of Avenue Liberdade close to all transportation and a very walkable area. Breakfast and dinner were good.

Perfeito em tudo. Da equipe à localização. Funcionários sempre dispostos a anteciparem soluções, café da manhã maravilhoso, acomodações amplas e cômodas. Super recomendo!

Overall, an excellent experience from start to finish. Highly recommended.

Boa localização mas quarto era muito pequeno

equipe bastante prestativa e localização