We had a fantastic stay here! Soren at the front desk was absolutely incredible - quick, attentive, kind, and helpful. Our room was also quite nice; it resembled more of a flat, as there was a kitchenette (including a stove and oven) and a couch in addition to the bed and desk area. The air conditioning worked very well and the property was located in a quiet but walkable/accessible area. We will definitely be back!

The rooms were newly renovated and were pristine

Camera piccola e con tetto basso ad un lato.

Fast check in. Very helpful and pleasant staff. Very nice rooms with good AC.

Our double room was very clean and recently renovated but it was the smallest hotel room we've ever stayed in, even smaller than those of Easy Hotel and Ibis Budget, with a double bed pushed up against the wall and the minimum space to walk around. That said, the hotel was clean throughout, despite undergoing renovation work, the staff were very helpful and there was a good choice of options at the very reasonably priced breakfast. It was not disclosed when we booked, that the hotel was undergoing major works and would be surrounded by scaffold with work starting quite early outside. Parking behind the hotel (chargeable) was useful although there was plenty of free parking in nearby streets on a Sunday.

My room 101 was recently renovated ,but it was small . They are doing renovations and the scaffolding is still on the outside of the building, but is now been taking down after 4 months . The breakfast was full English breakfast at a cost of £11.95. The staff was exceptional. Would stay there again.

Clean, tidy, new room, quiet and great aircon!

Lovely room, clean and super easy check in. Despite being in the middle of a heat wave, aircon not switched on in the room. Hot Breakfast was cold sadly, but okay selection on everything else. Will be back soon.

This hotel is by far the best for staying in London - in London! Car park Close to Turnham Green tube - district Food accessibility Chiswick high road is fantastic But the key is the staff at the hotel! Absolutely epic people I’ve been staying here for nearly 20 years 👌👌👌

Great hotel and I would stay here again.

I booked this hotel because the pictures looked very nice on the app. On arrival we noted that the hotel was under renovations (we were not advised of this),with scaffolding all around the hotel, workers moving around, and plastic covering the entrance and hallways. The room was extremely small with a slanted roof looking out at the scaffolding. Only one chair, no glasses for water and no mirror at the dressing table. The bathroom had no space for your toiletries and had to be placed on the floor. The shower so small, you could hardly bend down. The hotel was an utter dissapointment! Would not recommend!

Secure parking reserved with name. Reception being renovated but disruption for guests kept to minimum. Reception staff helpful with travel plans due to tube strike. Room was large and clean - looked freshly redecorated. Breakfast was plentiful with choice and hot although bacon and hash browns were a little hard. Good location with underground 9 minute walk.

Top marks on all counts

Le service était impeccable, les gens souriants et très professionnel. Les chambres étaient spacieuses et bien entretenues. Au calme, proche des transports et commodités. Cependant, il manquait une petite table pour les repas et quelques éléments basiques pour cuisiner comme des spatules ou une passoire. La poubelle était très petite mais changée tous les jours. Dans l'ensemble je suis très très satisfaite de mon séjour ! Je recommande cet hôtel sans soucis.

Lean spacious room. Very helpful staff. Convenient parking and close to the tube to get back and forth into London

Great spacious room. Comfortable bed. Really great location. Very helpful staff.

Clean room, very kind staff, good breakfast (english breakfast was so nice)

Staff, parking, bedroom & lwere excellent & great location. However we had paid for a full breakfast in advance but only a cold buffer was offered. Possibly this was because the Hotel is undergoing refurbishment and had limited facilities. Would have been good if we had been given prior notice of this as would not have opted for breakfast & felt £25 for a cold buffet wasn’t good value.

Great location,clean and parking.

The Best Western in Chiswick is a great location for good restaurants and easy access to the district line. The hotel is currently under renovation and it was slightly off putting when we arrived late to find it this way. We were led to another building through the back alley for our room. It was a little uncomfortable being dark and late. We felt like we weren’t sure what we were getting into. Ultimately the room was good and it worked out well for us. When the renovation is finished, which I believe will be 1 June the hotel will be a great place to stay in good area where there are lots of coffee shops, restaurants, etc. I would wait for the renovation to be finished before I book here. I plan on booking this hotel again in the future.