We had a wonderful stay at Hotel Escaletto. The staff were incredibly helpful, always smiling, and made us feel welcome from the moment we arrived. Their kindness and professionalism really stood out. The hotel’s location is also excellent, making it easy to explore Aix-en-Provence on foot. We would definitely stay here again!

Precisamos mudar de quarto, primeiro tinha a cama muito estreita e o segundo tinha um minúsculo wc, tão pequeno que ao tomar banho ele encharcava inteiro.

Hôtel bien situé dans le centre historique de Aix mais difficile d’accès avec travaux de voirie en cours. Chambre 421 petite mais fonctionnelle et climatisée. Belle vue sur le coucher de soleil et rooftop à proximité. Deux gros coussins seraient appréciables pour regarder la télévision au lit car il n’y a qu’un siège. Le supplément chien devrait être adapté à sa taille et accompagné d’un service. Personnel au petit soin.

員工非常的溫馨友善，房間簡單乾淨。早餐豐盛，在熱浪夏天的歐洲房間裡有冷氣

Great location, rooms and staff. Charm is modern without being cold. Great breakfast, offers happy hours, the rooftop beckons - beautiful view from of Montagne Sainte Victoire.

The location was really convenient - outside of the town center which is actually a plus because the roads are easier to navigate with luggage. But also super close to the town center so you can literally get anywhere you want in Aix by foot within 5-15 minutes depending on where you want to go. Staffs were awesome and the entire hotel is very charming and had a friendly vibe. The only thing I would suggest the hotel improve are some missing points on the amenities. It would be really helpful to have a mini fridge in room. That strikes me as a very easy thing to add especially given how hot it gets in the summer in the area. There also were no tissue papers in the room which again is a very easy thing to fix but would make guests' life much much easier.

La terrasse est très agréable pour boire un verre après les visites de la journée. Quelques guirlandes guinguettes et éclairages tamisés pourrait la rendre encore plus agréable.

Good location; easy walk to main parts of old city. Very helpful staff.

Très proche a pieds des restaurants

L’appartement était vraiment très petit et l’isolation phonique quasi inexistante : on entendait absolument tout — les bruits de l’extérieur, les bruits des voisins, et même l’eau qui s’écoule dans les tuyaux des toilettes. Un vrai calvaire pour se reposer. Cerise sur le gâteau : il pleuvait abondamment et j’ai demandé à l’accueil si je pouvais emprunter un parapluie. On m’a répondu, sans gêne aucune, que tous les parapluies avaient déjà été donnés aux autres résidents. Aucune solution alternative ne m’a été proposée. Un service client indifférent, des prestations en dessous des attentes. Je ne recommande pas cet établissement.

Street is torn up and you need special instructions to be able to drive there which they did not give in advance causing us to drive around multiple times and ask elsewhere for assistance. We had a coffee from their machine in their lounge and then we're told we had to pay for it. The only thing really good about it were the beds and wonderful duvets.

Demander une chambre sur l arrière

Central

Excellent location, cozy, but warm. Good food nearby.

The staff were extremely helpful and kind. We recommend this place to anyone who is looking for a place to stay. Thank you!

Un accueil et des personnes aimables et disponibles Un hôtel décoré simplement et avec goût Un petit déjeuner simple mais bon à déguster Un emplacement calme mais bien situé

Comfortable bed, helpful staff, nice view from rooftop sitting area.

Nous aimons descendre dans cet hôtel lorsque nous allons à Aix car la qualité est toujours là

Très belle chambre au calme et excellent petit-déjeuner.

Very clean, spacious, and centrally located hotel. Staff was also very helpful and friendly.