Personnel de réception très professionnel

Clean rooms and Excelent sercis

The beds were very comfortable and the room was spacious. Overall it was a beautiful hotel. We were upgraded to a larger room but unfortunately the upgraded room overlooked a smoking patio. The people at check in were extremely slow and didn’t provide any information ie. WiFi codes or offering the Ticino pass or other information about the Lugano area.

Tudo incrível neste hotel

Absolutely perfect stay!

Amazing stay, great facility and location

One of the best hotels I’ve ever stayed at. Beautiful building. Excellent location. Amazing views of Lugano. Rooms are spacious and clean. Amenities are excellent. We had one day of bad weather and used their indoor swimming pool/hot tub facilities. It was amazing. Breakfast was excellent. I highly recommend .

Ficamos numa suíte recentemente renovada, com muito conforto, qualidade das amenities, excelente cama/travesseiros. O café da manhã era suficiente e com bons produtos, apesar de ter muitos itens à la carte vendidos à parte. O único senão foi o ar-condicionado que soprava sobre a cama e não pareceu ser suficientemente forte para o calor externo.

Fabulous location central to the lakefront and downtown. Lovely hotel with a wonderful indoor/outdoor pool and sundeck

This is a beautiful hotel with wonderful views of the lake. The staff are very helpful and breakfast is wonderful with excellent service in a beautiful room with lake views.

Wonderful hotel. Great location. Welcoming staff, beautiful interior

In two weeks of travel in Europe, we had one bad meal -- at La Veranda. Everything that went into my mouth was distasteful. Portions were ridiculous, and prices were obscene. I expected fine dining at a high price. Instead I got lousy food at a high price! Think about it....five (small) tasteless, chewy ravioli, in an unpleasant sauce, for $ 50. Really?? This was our last evening, and I wanted it to be memorable. It was, but not in the way I had hoped! Everything else about the hotel was appreciated.

Great location

The staff were wonderful. I travel with my dog and have never stayed anywhere where ALL the staff were so dog friendly. The food was excellent. Breakfast was a large buffet with FRESH juice every morning. We ate in the bar several times and had room service and all was to an excellent standard. The spa is modern and very relaxing. I can highly recommend their signature "Viaggio Sensoriale a Lugano" treatment. It was amongst the best spa treatments I've ever had. Expensive, but worth every penny. Ask for Lisa. She's incredible. The rooms we stayed in were outdated and definitely need a refurb. But they were large, so lots of space. We stayed in the building on the left. I believe the main building has far more updated rooms. Of course they are priced accordingly. The surrounding area is lovely. Lugano is small, quaint and beautiful with lots of great food, shopping and cultural options. I hiked from Paradiso to Morcote with my dog, which we both recommend :-) Also took a ferry which is a great way to get around. Avoid the buses at rush hour.

Middagen var ikke helt på stell.. Sei biff..

Tres bon dejeuner

By far the best hotel on Lake Lugano. Amazing spa

Nice hotel Very good deal

Viel und hervorragendes Personal tolles Frühstück Tolle Lage

Top Team ! Top Service !