Location is great, 5 minutes walk away from the tram station.
Room cleaning service seemed to forget to clean our rooms on the first night…
Service is terrible - my family was the only few Asians staying during that period and we felt a huge difference between the service attitude to us versus caucasians.
One night we decided to have dinner in the hotel, we showed up in the restaurant and was immediately questioned very rudely by a staff (short haired, chubby staff) whether we’re guests of the hotel. Upon saying yes, she commanded us to show her our keys and rolled her eyes. When other non-Asian guests show up, the service attitude is completely different and we were hurt by this experience :(