Property is not air-conditioned. Despite making three personal requests, including going to the front desk and asking for a fan, we did Receive a fan which made for a terrible night of sleep, unfortunately. major letdown for us was the terrible Wi-Fi speed and service interruptions constantly Unfortunately, we needed the Wi-Fi that evening, but could not use it at all. The real challenge with Expedia Reservations like this one is their app which they claim allows you to message the property however the message feature has not worked on this end of the properties we have booked during the day. They also provide the prop a bizarre and unattended Expedia email and not the guests personal email, which was a huge and vacation ruining experience Ing this day for us. We could not communicate with the property and the property had some restrictions regarding check-in time which were not reflected on The Expedia mobile app used to make the reservation. We are starting to lose our faith slowly in the Expedia and Hotels.com brands as their customer service has practically vanished.