For £200 this was absolutely awful, we had dirty bed sheets when we arrived, the sofa bed was broken there was hair left in the bath and bed, rubbish left in the room, we had to ask for extra sheets as these were dirty and there was non for the sofa bed, we had to ask for more towels as there was only 1 in the room and we had 3 people staying, for the money we paid you expect to stay in a clean environment
We spoke to someone on the phone in the room about making a complaint and we were told to come to the front desk when we were leaving, but there was no one around at this time to take the complaint as they said there would be
Is avoid this hotel it’s an absolute shambless