Rating & Review Keseluruhan Hotel Brienzerburli

Excellent customer service

We would go back. I loved it. My husband was a little less enthusiastic partly because we had to haul our bags up a couple short flights of stairs and partly because he had to duck while walking around the room. The ceiling was quite low and he is 6 ft tall. :) I’m not certain he was actually going to hit his head it was more that it felt like he might. Amazing breakfast in a very quaint old room. If you are looking for modern this isn’t it, but if you like some national heritage and a good night sleep (great beds) this is it! Wish we could have stayed longer.

The view

It’s about a 13 minute walk to the train station so it’s in a convenient location. We had a room facing the lake so the view was beautiful. It’s got a very rustic, cozy feel.

A pretty hotel surrounded by a wonderful area.

Muy buena atención

What a beautiful place in a beautiful town. We arrived during the hottest days and the office staff was so gracious they let us borrow their office fan. There was a big storm that came through that disrupted the whole town but their service didn't waver. Thank you so much for everything! We had a spectacular time!

It was difficult for us to find the accurate location,one company owned 3 places,the restaurant near the lake view,very bad old waiter,we are tourists and we did not know what kind food we would order as we asked what we wanted to eat,but they did not have,the old waiter had no patience and was pissed off.we recommend the tourists don’t go there any more if you can bear this bad service.

Das Hotel ist in die Jahre gekommen aber dennoch sauber. Man kann alles zu Fuß erkunden. Mein absolutes Highlight war die Rothorn- Bahn. Zwar mit 104 CHF teuer aber total spektakuläre Landschaft!! Insgesamt waren das Personal nett, vereinzelt gab es ein paar Personen im Haus, die etwas überfordert schienen.

Nous avions une chambre spacieuse avec une jolie vue sur le lac et en plus le restaurant était bon

Very nice staff, nice rooms and great service.

This hotel is a little gem. I booked randomly and the staff was super friendly! I actually became buddies with one of the waiters. The view on the lake is magnificent. I wish I could stay longer!

This hotel was quintessential switzerland! So cozy and welcoming we wished we had stayed there instead of moving our stay to Interlaken area!

Chambre correcte , mais TRÈS bruyante sur la rue principale

Great location, friendly staff. Recommended!

Location is magnificent

Good room; needs some AC for hot day--because bell tower is loud with window open.

The staff was very helpful. The premises are clean and quiet. The views are amazing. We WILL be back

The front staff were exceptionally helpful, kind and professional . We had a ‘glitch’ with a third party booking agent, and the front desk individuals patiently and proficiently worked to make proper corrections. Thank you! Also- we absolutely loved the setting, the fine waiter ( from Turkey, originally) and the many outdoor activities available on our vacation!

Wenn der Fernseher an einem Schwenkarm (drehbar) installiert wäre, gäbe es gar nichts zum meckern. Dem immer freundlichen Personal gehört ein ganz spezielles Dankeschön. Merci, komme wieder!