Rating & Review Keseluruhan La Quinta Inn & Suites by Wyndham Allen at The Village

Great stay ! Updated hotel. Only thing that was a disappointment was the gym not open . Came to town for boxing so def needed the gym . But understandable , it was being renovated

The gentleman that was at front desk was great. We could not stay as I am highly allergic to cigarette smoke and the rooms were saturated with the smell. Tried several rooms. Was surprised as it’s supposed to be a smoke free hotel.

Good

The room smelled funny, a maintenance worker just walked right in while we were in the room, and the receptionist was not very friendly. She barely said a word to us and looked like she hated her job.

Everything was good.

Very clean, everything in working order, comfortable bed and pillows. No decaf coffee in the breakfast service.

the beauty of the creek below the property.... yOU SHOULD ADVERTISE THIS MORE

Great location! We always stay here when visiting the Dallas area.

Good property

The room was clean and the breakfast was descent.

we enjoyed the breakfasts, cleanliness of the property, and kindness of staff. Didn't like the change of room. There was a ceiling leak in the bathroom, so we were moved from our king size bed to a room with a queen and double bed. It was okay, but I did want a king bed.

Very clean room & quiet

Very poor customer service

The staff was nice

Clean

Bed was comfy I slept great ! , everything worked fine front desk was very nice and friendly and helped me with whatever . Only thing was soon as I walked in my room turned the tv on it was a huge roach crawling up the wall ! I killed it but that was a little unexpected! No one answers the phone when you call front desk either but later found out the phones weren’t working I guess , But other than that everything else was cool

Overall, it was OK. We were there for 10 nine night's we asked for toiletries towels. We asked them to clean our room after our fourth night there with no success. Their excuse was the hotel was too busy and they did not schedule our Cleaning spoke to the supervisor twice he promised to send out towels never got them after six night needed more toilet paper. We had to go get it because they had not enough staff when we asked to get the room cleaned a day before.

Property has roaches on the 4th floor.

Servicio esmerado, disponibilidad y limpieza.

A great place to stay