Staff at check-in caused us to wait for about 30 minutes. As he was trying to help people check in, he was also answering the phones and helping people there, too. Very unprofessional to be waiting on someone, then ask them to wait while you sort something else out for 5-10 minutes. There were 3 people ahead of us, and he did this at least 3 or 4 times. Frustrating.