Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.

tout était au top!

—

Property on its own beach. Felt safe for children.

Anlage ist sehr schön, Strand nicht weit entfernt. Familienfreundlich . Fittnesprogramm. Leider die Liegen in der Früh mit Handtücher belegt. Ist leider meist überall so.

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!

Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.

perte d'argent

Overrated 5 stars hotel .

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.

Loved this place, staff, buffet

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets

Wunderbarer Aufenthalt, sehr nettes Personal und gut ausgestattete Zimmer. Es hat an nix gefehlt . Das einzige was ab und zu nervte war die musikalische Beschallung am Strand und in der Bar. Weniger Lautstärke wäre schön gewesen.

Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.

Very good for families with children

man fühlt sich gleich sehr wohl, Urlaub eben