Rating & Review Keseluruhan Hotel Boutique Casareyna

Todo muy bien

Excelente de los mejores hoteles de Puebla

Todo excelente, volvere

Muy buen Hospedaje y la comida del restaurante muy rica!

Me encantó la habitación y que se puede caminar a pie al centro

Didn’t receive any perks.

Excelente propiedad y alimentos

Excelente propiedad! Alimentos de los mejor calidad. Costo beneficio adecuado !

My go-to when I’m in Puebla. I only wish they still offered the free breakfast. Pool is lovely. Staff is friendly and supportive

Very good option to stay near downtown

Highly recommend this hotel when visiting Puebla. We had a wonderful stay. The staff are attentive and always available. Just a short walk to the city central. The onsite restaurant is one of the best in the city. Would definitely stay here again.

La calidad del hotel amerita mejores canales de TV.

Increíble

Overall, we had a good experience at Casareyna, however there are a few things I want to point out. -We stayed in the "older" part of the hotel. One thing that I wish could have been better were the beds, they were very firm/hard. -Also, for all those foreigners, the hotel does exchange American dollars and Euros at a very good rate (better than at the centro) However, the staff limited our exchange to $100 dollars a day. Sometimes staff members looked bothered when we would ask to exchange money. - The WiFi connection/service can definitely be better. I had a lot of connection issues. However, besides what I previously mentioned we really enjoyed our stay and would return but will likely ask to have a room in the "newer" part of the hotel hoping that the beds are more comfortable. I also liked that across the street there are a few places to eat and a theater which came in handy during this rainy season. Although there's always a lot of movement within the hotel, we were surprised at the minimal noise that was heard throughout the day. A big shoutout to Lorena who took care of cleaning our room, she's amazing. Additionally, you have to eat at their restaurant. The food is really good. I recommend their hot chocolate and their mole poblano.

Atractiva Comoda con calidad solo el servicio de restaurante llegamos a las 22:00 y aunque sabiamos que 22:30 se cierra el servicio algun personal nos apresuro de manera poco empatica preferimos el room service y este fue eficaz eficiente amable y se tardaron 10 min en llevarnos a la habitación el servicio gracias a ello pudimos cenar de otra forma no hubieramos podido cenar algo

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Instalaciones lindas, habitación amplia y amabilidad del personal

Propiedad bien cuidada. Excelente ubicación.

We have used it multiple times. Well located and excellent food. Unfortunately we had a bad experience with our bed. It had a yellow stain (urine like);we asked gor that to be fixed and while they replaced the sheets, the under cover was also stained and we had to call again minutes later. They said they will/had report it to the manager but… never heard from him/her.

Hotel muy bonito, y se come sabroso en su restaurante