Rating & Review Keseluruhan Holiday Inn Express & Suites HAMBURG by IHG, an IHG Hotel

Very new.. good breakfast

People were nice and professional

Very nice amenities

Our room had an overwhelming smell of chlorine from the pool. There was a very large generator/ac unit directly outside our only window which cycled on and off throughout the night keeping us awake. The water pressure in the shower along with the faulty shower head made it very unpleasant to shower as it felt like a pressure washer was on your skin. We only stayed there one night but will not stay at this establishment ever again. It was not worth the money spent.

Nice hotel

Very nice.

Very clean. Convenient location. Nice breakfast. Really pleasant staff.

Mattresses & pillows were super comfortable. Front desk staff were n8ce & welcoming. The rooms look nice & updated. Bathroom I had could have used a little TLC. I'll stay again

Excellent

Nice stay. Good people. Would stay with you again. Two areas of possible improvement: 1. Tub drains slowly 2. A/C hard to control in room MikeS

Too close to highway, lots of noise from vehicles.

The dates were extremely high for that type of hotel. The lighting in the room was not good. I needed a flashlight to operate the microwave it was so badly lit in that area. Probably won’t go back at those rates

Love the option to ev charge, nice breakfast, and had a room upgrade . We will be back

Great service

Clean, quiet, convenient and fresh warm breakfast daily. Highly recommend. You won’t be disappointed

It was a great place to stay

Got in late and Mudan at check in and Onnalee at check out were both super friendly and helpful. Everything was clean and comfortable. Would stay again if we are ever in the area.

Overall, our stay was great. Mudan provided awesome customer service! She was very kind and made our stay enjoyable.

His was an excellent stay. Very clean. Great breakfast. Very nice staff. They had a lot kids corner where kids could play and color. If they turned in their coloring pages they got to pick a prize from the bucket. Good prizes too.

The pool was closed which was a disappointment but the pool was offered at a neighboring hotel. I just didn't want to change locations for a pool. Our first room had dead bugs on the floor and wall, and a live flying one! The front desk person was super nice and got us into a new room very quickly. The second room was very nice. She did tell us she was contacting her manager to see if we would get a discount or something but never heard back and it was the full rate on our receipt. Breakfast was good, typical hotel free breakfast but good and nice variety.