Rating & Review Keseluruhan Holiday Inn Express & Suites UVALDE by IHG, an IHG Hotel

Everything clean and stores nearby.

The bed was too hard for us. I was told they are about to start renovations. Maybe the beds will be softer in the near future. But, the breakfast was very good. 24 hr fresh bean coffee machines. Pool hours 10-10. Very friendly staff. Easy booking. Close to stores and restaurants, and the rivers. Very clean facility.

It was a nice spot

Property is old. Room 225, the main door to the room is messed up. Anyone could break into that room. The door needs fixed! Rooms are old and need updated.

Will be back

Friendly Staff.... Entire property was immaculate. I will be back.

It was good. I paid for a single and received a double bed so that was nice. One of the beds was worn down from previous occupents but the other was in good condition. There were a few black bugs i found in the bathroom the next morning on the floor. The staff was friendly and helpful.

The room was very clean . Will stay there again.

Booked and paid for a double bed in advance. Showed up 30 mins before check in to find out the over booked and gave my room away. Lady at the desk said there was nothing they could do. I will never use expedia to book with holiday inn or stay at a holiday inn again. Worst customer service ive ever had at a hotel.

The advertisement of a spa. Our bed was hard. Our key stopped working multiple times.

It was good.

Nice

Ok

Staff working the breakfast buffet helped guests both before and after posted hours. They were very helpful and kind.

I enjoyed the comfortable beds and the dark pull shade for the Windows’s it was fresh and cold so we slept very well!

Room needs updating, especially bathroom. Bed was too hard for my taste, but some may like it. Quiet and easy parking.

Beds were so comfortable and the dark room shade is awesome. Enjoyed our stay!

They stole $$ dollars from me…. I mistakenly booked for 2 weeks after our stay and they would not honor the booking for the night needed, forcing me to book another night for double more dollars! It was criminal the way they told me they couldn’t credit me for the night we needed! Shame on them and I will never book there again. $ doubled for one night in mid Texas, what do they think I would say other than they screwed me.

Polite and efficient staff. Coffee options at the breakfast was good also. Room was clean and plenty of towels

Very clean and the staff was super nice!!!