Excelente

Le personnel est adorable. Chambre propre. Petit déjeuner buffet avec beaucoup de choix autant en sucré qu'en salé (merci !) avec une large plage horaire appréciable de 7h30 à 10h30. Emplacement de l'hôtel idéal pour visiter.

yes weve got a spotless room as well as some very helpful staffs showing what a traveller needs. excellent service!

We stayed here in an annex apartment for Christmas. It’s a 5 minute walk from Rialto bridge and St Mark’s Square. The staff were really friendly and helpful. The apartment was perfect for our family of two adults and two children with two separate rooms.

We booked the apartment on the third floor with balconies and view to the little square below. Location is great, just a few minutes walk from Rialto bridge and San marco square. Spacious, charming with an old Venice vibe, clean and warm during cold winter days. Checking in was great and the staff at hotel was kind and attentive. We tried the breakfast too and it was delicious and well put together. Recommended!

The room was nice and comfortable very convenient to attractions.

Staff were friendly kind and accommodating of all religions.

I didn’t expect that I booked the entire apartment which is so great. Because we are a party of five. The house was clean, classic style that I love very much. The buffet was great. The cappuccino machine broke, but the staff was so efficient and served the guests an alternative cappuccino. But be aware that the buffet charges 12 euros per person. But the options of food are great and for me they are healthy options. The staff were great too. Definitely recommend this place for those who will travel to Venice.

Quarto e equipe

Clean room Got free drinks Great location

Loved the place

Chambre Rococo sympa. Spécieuse. Hôtel très bien situé. Proche des principaux points d'intérêts. Si arrivée tardive, il n'y a pas d'accueil. Il faut aller dans un autre hotel pour récupérer les clés. Pas d'ascenseur Bien isolé mais bruyant à l'intérieur.

L'alloggio era molto vecchio, disordinato e poco pulito. Gli arredi in pessime condizioni. Inoltre, una parte del corridoio ed una delle due camere erano invase da un olezzo di fogna. Abbiamo fatto presente alla reception il problema il giorno successivo al nostro arrivo, si sono mostrati sorpresi ed hanno proposto un'alternativa che prevedeva di cambiare alloggio la sera prima della partenza. Abbiamo rifiutato la proposta perché non volevano fare e disfare i bagagli, quindi ci è stata offerta colazione gratis il mattino successivo. Abbiamo apprezzato la cortesia del personale e la disponibilità a risolvere il problema, ma restiamo perplessi rispetto al fatto che non sapessero di questo odore terribile nell'alloggio, sicuramente causato da un problema strutturale o di impianto, quindi certamente non nuovo.

The hotel was perfect comfortable and close to everything

Appart modern

Receptionist was rude. Phone not working. Shower door wouldn't close.

Although we stayed in the Anex building (in the anex itself) the staff were super helpful and welcoming. The room itself was as you may expect in Venice, on the smaller side but it was a perfect location to explore from, just be warned if you book the (cheaper) anex room it is up 3 flights of stairs and the final set you may have to tuck/crouch up and down them.

Equipe boa e quarto bom.

Indeed best hotel ever I stayed in Europe ,Worldclass awesome staff headed by Leizel and Franco , great ambience near the grand canal …..Can’t wait to visit them, highly recommendable near to shopping center and walking distance to Passat San Marco …. Kudos it’s 6 star for me.

Todo muy viejo, el mobiliario y Cortinas muy viejo