Clean room very helpful staff the room was very quiet! The location was great and the spa was wonderful very professional and pleasant staff

Clean, nice and quiet room. Friendly and helpful staff.

ok

The room was spotless and the staff was attentive to our needs. They were very helpful whenever we asked questions.

Great location

Great place, great location

Hotel is old and in need of repair and cleaning. Room was clean but evidence of mold above shower head. Mattresses are memory foam with memory beyond useful wear. Breakfast was very disappointing. Location was excellent.

Old property that is very quaint and unique. Perfect for a stay in the heart of the historic district. The staff is VERY friendly and accommodating. I would definitely return!

Convenient location for tourists. Breakfast was nice and the seating area was lovely. Nice enough and quiet in our room for being in a busy area. Strange balcony in the middle of our room however it may just be due to the building shape.

Prime en vrai

Really cool hotel with an excellent restaurant. Outside the hotel is very busy with tourists and restaurants but the room was quiet with minimal outside noise

Für einen Städtetrip optimal gelegen. Ein außergewöhnliches Hotel in der Innenstadt von Palermo. Leider gibt es viele Kleinigkeiten die Sterneabzug erfordern ( Dusche völlig verkalkt, WC Bürste zum Gruseln, defekter Safe, defekte Toilettenspülung usw.) Das Frühstück ist zwar gut aber sehr, sehr kleine Auswahl und täglich gleich. Personal sehr freundlich ( bis auf den einen Kellner beim Frühstück) und hilfsbereit.

They close the hotel doors at night without caring if there are guests outside—you have to knock on the glass to be let in. They should really install a doorbell. The staff isn’t very friendly. They come into your room to clean even when you’re still inside, and they don’t seem to care. Some employees are rude and give you unpleasant looks. In other types of hotels, at the very least, they greet guests politely with a “good morning” or “good evening.” Not here.

Excellent central location. However, although the hotel arranged airport taxi transfer, the taxi refused to take us up to the hotel and dropped us off about 200 yds away with 3 heavy suitcases to pull through static hindering crowds yet charged us €70. One suitcase wheel snapped ff on the uneven paths & high pavements. The rooms were cramped but clean. There was no shower gel provided, only minimal hand wash. Although there was a kettle, only 2 paper cups & 2 teabags were provided which were not replaced when used unless specifically requested. There was no complimentary water supplied neither on arrival nor during the stay. We booked 2 rooms for our family but were positioned some distance apart and on separate floors. Overall a strange set up for a hotel establishment and not particularly welcoming nor comfortable. I would not stay again.

Prime attention. Excellent location. Good breakfast. A Real Pallazzo

L’emplacement est idéal. En plein centre historique. Rue très animée

Very difficult to get to by car. This was not noted in the original ad at least we did not notice it.

Hôtel très bien placé qui permet de tout faire à pieds. Personnel très sympathique et parlant français.Seul bémol : difficile si vs êtes en voiture. Heureusement le voiturier est là pour prendre en charge le véhicule et le stationner.

Rooms are closets Great location

The location cannot be beat. Walkable every where. The hotel is OK. It gets the job done but it does feel dated. We booked the family suite and it was literally an apartment with 2 bedrooms, living room and family room. Larger than a lot of apartments in USA for sure. Overall good, but know what to expect.