Rating & Review Keseluruhan Hilton Garden Inn Omaha East/Council Bluffs

Overall it was ok. Beds were a little uncomfortable and our last night the window was rattling as well as the vent in the bathroom.

When we checked in, no one was at the desk. The person working was not welcoming or friendly. Barely communicated with us the basic check in information. We thought there was a restaurant in the hotel but found out the bar only served a pizza. Just not a very welcoming hotel. It was clean, modern & the room was comfortable. The front desk staff were a big let down!

We had a solid one night stay during a road trip. The hotel was clean, the staff was very friendly. The drinks at the bar were a bit pricey but otherwise, no complaints.

Clean and recently remodeled. Nice rooms and furnishings. Recommended.

I’m pretty sure I left my black vest in my room where my friends room and I told them to call me. They’ve never called me and they weren’t able to look in the lost and found because they didn’t have a key when I was there.

The property was clean, employees were very friendly and helpful. The breakfast buffet was a little expensive and there wasn’t a lot of parking.

Good place

Super clean rooms. Bartender was super kind and knowledgeable. Front lobby staff did not make clear our check-out time nor deposit for damages.

Clean & quiet

Some clanging noise in the wall all night, very annoying. They wanted to charge me $14 for an English muffin in the morning when our reservation was supposed to include a continental breakfast. The area around the hotel was sketchy as well.

Enjoyed our stay. Clean spacious rooms, and fun casino. The steakhouse in the casino was delicious!

.

Rude staff. Hotel gettn old and rough shafe

They would only allow 7 people in the pool area at one time. Very disappointing we didn’t even get to use the pool because there was always 7 people in there.

Clean, quiet and has all the amenities anyone would need

Did not stay got no notifcication of the reservation No advance notice of the stay in june. Can't get a hold of hotels .com customer service. This is a total scan Don't book with them

We were pleasantly surprised by the condition and quality of the hotel based on the price. Our only issue was temperature, the common areas were very warm and our room never cooled down fully. It was June so I know the system was working hard, but we run hot so temperature is very important.

.

I had issues with my booking. But was accomodated by the desk clerk.

The website showed them having a hot tub, but when we arrived, they did not.