Rating & Review Keseluruhan Hampton Inn and Suites El Paso West

The janitor was a great guy

The Hotel had a weird smell from the carpet. Like something was wet.

The staff will proactively ask guests if they need any help. Please keep it up.

Excellent staff! Very helpful!

Muy bien todo

There are signs all around that said location was being worked on and apologized for the construction. Which was great. However as a first time visitor I think the staff and the location could take the extra mile and give me the heads ups as well. Especially when my room was located in the same floor as the rest of the construction. There were no signs such as "Closed beyond this point" that I walked past my room without realizing it.

Location clean

The front desk was amazing! Missed cleaning our room. We ran out of clean towels and requested on check out morning and never received. The hotel was very convenient to freeway and close to wedding venue. Breakfast was also great.

The front desk and breakfast staff were excellent, but like many hotels these days there was no service to freshen our room. That was the only reason they were marked down. Excellent stay.

Clean and comfortable. The food offered for the free breakfast was well prepared, good selection, and tasty

Easy check in. Extremely comfortable beds, the sheets smelled so clean. We had a wonderful night sleep.

The design of the room was spot on. Everything that we needed. The shower was spacious and nice. We heard a little road noise around midnight, but then it died down to zero. All staff were friendly. Nice location and easy check in process. Breakfast was rather mediocre, but ok

The ladys in the breakfast área were so rude with all people

Good

👌

Easy to access from freeway. But nothing really stands out. Average

Nos encantó. Ya nos habíamos quedado aquí varias veces antes y nos topamos con la agradable sorpresa de habitaciones completamente remodeladas. Todo nos pareció excelente, los cuartos están cómodos y muy bonitos. Hasta el desayuno está muy rico y variado 10/10. Sin duda será nuestra opción para nuestro siguiente viaje a El Paso.

Everything was great

Ok

Good