Had the manager come into the breakfast room to say hello to everyone BUT my table… I brought this up at check out and her excuse was because I was eating she didn’t want to disturb - mind you the breakfast room is at MOST 8 small tables ( very intimate) while the other guests were eating she had lovely conversations with every single one of them BUT me. Terrible terrible customer service… they pick and choose who to give great service to. Overall beautiful stunning property & would love to come back BUT that manager left a bad taste & unfortunately I had already recommended other people to this property. As a travel reviewer who has been to several luxury properties, I would say this one in Mallorca disappointed me for service. There are several stunning quiet luxury stays in Mallorca that take customer service seriously.

Simoneta is a first class, authentic Mallorcan paradise.

This place is purely paradise. The photos truly will never do it justice. I cannot recommend it enough. The property is immaculate and the views are heavenly. The food and staff were superb. The pools are gorgeous. The overwhelming sense of peace and luxury you get while staying here is blissful. It’s a serene oasis in northeast Mallorca. We will be back without a doubt.

Absolutely Fantastic place - best staff Ever. Can highly recommend it

Quite possibly the best hotel we have stayed at. The service from the staff start to finish was superb, they made my wife’s early 40th birthday an absolute treat. The setting is beautiful and the quality of the hotel rooms are equally. What really impressed was the quality of the food in the evenings and especially at breakfast. Could not fault this absolute gem of a hotel.

Amazing View and very kind staff

Beautiful, private, exclusive.

Diese Hotel und vor allem die Gesamtanlage ist außergewöhnlich!

Lovely hotel

This property is stunning. Every place on the property has a view. The staff is wonderful, the food is great and the setting is fantastic.

Great destination for helicopters

Es war ein unvergesslich-schöner Aufenthalt. Dieses Hotel ist außergewöhnlich und besonders. Wir haben uns rund um wohl gefühlt. Das Personal ist äußerst zuvorkommend und freundlich. Die Ausstattung und die Lage sind einzigartig.

Best hotel we've ever stayed at!

One of the best Hotels we have visited on Mallorca - location, standard, People, service, food…. A place to fall totally in love with. Great location for tracking and long distance Ocean swims. Sauna after is Heaven, before a evening meal in the restaurant. Quietness, cleanliness, space and very serviceminded Staff makes this a place you will long to come back to, we will :-)

Amazing property

The most amazing hotel. The Beach House suite was a perfect oasis. We ate at the Mexican restaurant and the flavours and setting is heavenly. We will be back.

Best boutique hotel I have ever stayed at! Room 37 in the beach house is pure MAGIC! We loved every moment! The service is the best I have ever encountered. Early check in, upgrade & allowed us to stay all day on check out! The views & pools are amazing - each day we ordered lunch & drinks to the pool. Beach is a five minute walk which is very nice and not too busy like other areas of the island. The Michelin star restaurant is the best meal I have ever had. Breakfast is great and you can go twice. Already planning a longer trip back here next year! If I could give this hotel 11/10 I would!

Very kind and helpful people at the reception desk.

This place is an absolute gem.

Beautiful little hotel. Small but perfect. Food is outstanding. Mexican twist on most dishes which we loved. The mango guacamole is the best we’ve ever eaten. Breakfast great. Plenty of options from the buffet and cooked menu. But the chef will basically make anything you want. We had dinner at the sister hotel restaurant one night (5 min walk) which was also brilliant but we preferred this hotel as the dining option overlooks the ocean and just feels a bit more special. Two pools. Both great. We used the main one the most. A few loungers round the pool , a few dotted about on the grass overlooking the ocean. Views are spectacular. We walked down to the beach and down the steps to the other ocean entrance. Had one of the BEST massages I’ve ever had. It’s just a room in the garden with two massage beds on it but it fits in with the property and totally works. Felt very relaxed. Gym basic but fine if you want a run and to lift some weights. Sauna and steam room are great. By no means is this hotel ‘bling’ or fancy but it has charm and Balearic island character. It’s so peaceful and quiet and a great place to visit if you totally want to switch off and relax. We loved it and will be back. Going home very happy and content.