Our first trip to Puebla, the staff was SUPER friendly and helpful. The Manager David was very helpful and even arranged for our taxi to catch a real early flight out of Puebla and even offered to personally take Us to the airport if necessary. Very close to the Zocalo , quiet , comfortable rooms. Casa Padua Made our first trip to Puebla a very Memorable one. Thank You, The Rodriguez Family

Nice quiet clean Colonial style hotel just 4 blocks for the main square. Lots of good restaurants within walking distance. Staff was friendly, beds were great. We slept well. Our room entrance was from a courtyard, which we used as an outdoor space.

This hotel got a lot of five star reviews and not sure why? Five stars to me means like wow, 4 Seasons type stuff. Don’t expect anything like that with this hotel! There were signs that said spa and gym but they were both closed and I got the impression they were just that “signs”! With that being said the hotel was quite and clean. The location was just a couple of blocks from the historic district which was nice. The internet worked well in the room. The staff was friendly and made sure we had fresh towels and water everyday. I spoke with my girlfriend and We both agreed that 3.5 was a reasonable rating. I would like to mention that compared to the other hotels in the area this would rating would be among the highest. The reason being in my opinion that since every building in the historic district is over 300 years olds!

We booked hotel because of the location, very closed to downtown and cathedral, museums, restaurants. The hotel building established in 1604, looks very homey and cozy inside. Beds and pillows are comfortable, was missing some chairs that we can sit down or put our clothes. Bathroom was clean and sink needs some hooks for towels. We loved sitting outside in the yard, although we were only one guests there. Breakfast was tasty, but i feel like they need to work on new menu like American style with eggs/hash browns. There breakfast was Mexican spicy/chilly style. Pancakes were super good and tasty. Service was slow. Overall we liked our stay.

Amabilidad y disposición del personal

El hotel cambió de propietarios, y ahorita necesita invertir dinero y tiempo para levantarlo, el personal es muy atento, pero son pocos empleados, los comentarios sobre el desayuno eran muy buenos, sin embargo, ahorita, fue muy deja muchísimo que desear, debería poner los comentarios actuales, distan mucho de los anteriores. Debut y despedida para una nueva estancia. Estos comentarios son positivos, y deseo que le sirva a la nueva administración, para mejorar

Agradable estancia, muy buena ubicación, el personal muy amable, buen desayuno

Muy bien, es un lugar justo para descansar. Muy recomendable.

Es la tercera vez que vamos, nos sigue gustando mucho, limpio, bien ubicado, buen precio y servicio, Está aa dos cuadras del zócalo y en la esquina del museo amparo aprovechas al máximo la ubicación.

El personal muy servicial. El desayuno incluido estaba delicioso. El clima en habitaciones perfecto.

Muy buena atención y buen lugar cerca del centro

Great experience. Kindly receiving and clean room

El lugar y el trato cordial y amable del personal.

Hotel muy recomendable. Bien ubicado, cerca del centro pero lejos del rejuego.

Muy buen hotel y tranquilo. Muy amables todos los empleados. El desayuno lo preparan en el momento y está riquísimo. El refrigerador de la habitación tiene mucho para escoger.

Excelente atención

A beautiful boutique hotel with a wonderful staff. They were great with our family. We will return for sure.

There was no hot water from shower in first night, but it was fixed on next day.

Recámara espaciosa . Lo que no me gusto que no hubo estacionamiento a la entrada

Great hotel. Very quiet and great location. Very nice room