Rating & Review Keseluruhan The Swan Hotel Smoke & Taphouse

I have previously stayed at this property a couple of years ago. Arriving in the room the sky lite windows were all open allowing all dandelion seeds to settle on the surface of the beds . Carpet not vaccines and spiders and cobwebs everywhere . Not had this previously . Breakfast chaotic at the Malthouse but staff were fabulous and the breakfast was fantastic . Homemade pancakes are very tasty. Booked this properlty for next year for Iron Bridge 1940’s weekend so really hope there is an improvement .

Old building(s) with charm, nice breakfast a couple of houses down the road, friendly staff. Bed could have been better, would have prefered individual duvets. Mind your head if you're tall.

We had a fantastic short break at the Swan Hotel. Daryl was extremely attentive to our requests and we would definitely return again.

Excellent location two minutes walk from the Iron Bridge. The pub does excellent food also. Our room was clean, comfortable and overlooked the river. Absolutely stunning, would love to visit again!

An interesting pub with decent food, ideally situated for the iron bridge 10 mins walk away, and the museums . My room was comfortable and warm enough given the -5c outside. it had a part glass floor with industrial archeology visible through it.

Great stay. Room was clean, cosy, old with beams. It’s an old building so creaky floorboards and little corridors/stairs. A small amount of parking available. Breakfast was good and served at a pub/hotel a couple of doors down. Excellent value for the price and would absolutely stay again

I think there is a special place in hell for hotel owners who chose to play loud gigs without having noise isolation in the rooms. My room was shaking (at 22:09) when I came down to ask when this cacophony will end I had to put fingers in my ears. Not sure why the dude who was playing needed it so loud, maybe he thought he was in Wembley arena or something. Other cons: cups in my room wasn't clean and toilet flush didn't work properly. Oh, and car park is almost always full (there were instances when we couldn't park there). Pros: very nice breakfast and nice friendly staff

Room was clean and tidy. Lighting wasn't brilliant, eco friendly bulbs = poor lighting. Food and service were excellent. Room was looking out over the river Severn.

We are travelling from city to city. It is what we call a "tent room". There are LOTS OF STAIRS and corridors to get to the rooms. We were only there for one night, has good showers and beds, the breakfast was included and good (it was in a sister hotel). The neighbourhood had a variety of restaurants. We chose the The Malthouse restaurant which was great!!! We also had the included breakfast there. It is in Historic Ironbridge - we were able to walk to the bridge and take photos under various sunlight conditions. It is across the street from the free Museum of The Gorge which tells of the flooding in the town. The COOP grocery store is also close by and it is a short drive to all the Ironbridge sites. The parking can be a challenge if you are late getting there. We would go again for one night, not many nights.

A historic property and a great atmosphere. The glass floor in room 5 was really cool. A lovely little town and a nice bar to get wasted

Was in Ironbridge for the regatta and The Swan is in a perfect location. Friendly staff, nice breakfast (taken at Malt House 100m up road). Live music on Saturday and good food as well

It was our first time in The Swan but wont be our last. Rooms were clean comfortable. Good value for money. Breakfast was in the sister hotel a short walk down the street and was superb. Will definitely come back.

Maybe give a warning that because of the building’s age, there are many steps to negotiate. Challenging for those with mobility problems. Crazily long wait for dinner to be served. It is obviously a very popular restaurant but a wait of over an hour to be served is not good. And a couple near us waited even longer! Nice clean en suite bathroom, with a proper bath but a , cracked washbasin and water not hot. Fortunately after boiling the supplied kettle six times and adding it to the bath, it was ok. Wonderfully comfortable bed, puts many a more expensive place to shame. Very good breakfast, everything you could possibly want.

Excellent stay in Ironbridge, with the property in a great location with on site parking. Breakfast included in the price was outstanding and we even ate at the smokehouse for dinner, which was very tasty. Nice view of the river out the room window. Only downside was the low beams and ceilings around the rooms but only an issue as I’m quite tall.

Great location, staff very attentive, good food, bathroom could do with an update and WiFi signal doesn't make it to the room so had to utilise downstairs

Terrible stay. No signal or Wi-Fi in the room. No shower in the room just a bath tub. Skylight in the room which let the light in. Was told kitchen closes at 9.30 went to order at 9 and was told the chef has finished. I was also blocked in the car park in the morning by staff.

Good value

I really enjoyed our stay at the swan. Staff nice, when booking in he took us to our rooms, and was chatting,it's the little things that count. Looking forward to returning hopefully for longer. Thank you for the stay .

Perfect location Definitely go back

This is an quirky building which was excellent value and amazing breakfasts . Only negative for me was the whirlpool bath it was dirty in the jets and did not inspire me to use it at all . Suggestion for the property is to remove and install new baths or even better a shower