Rating & Review Keseluruhan Courtyard by Marriott Clarksville

The hotel rooms were old and could use an update. There surrounding area was sketchy.

It was just the experience of it all!!!! Nice fireplace outback, that easily accommodates friends!!!! Great experience, quiet and professional!!!!!

It's a nice place

I would most definitely book with them again! We got a queen suite with two double beds and a pullout sofa couch- it was awesome! staff are friendly and helpful, and the on-site bistro was perfect after a long hot drive into town.

Great service!

Good breakfast

It was a decent room for the price

Clean and very friendly staff!

I have always been a loyal fan of Courtyard by Marriott and typically choose Courtyard properties for my stays because of their consistent cleanliness and comfort. Unfortunately, this particular location did not meet the standards I’ve come to expect from the brand. Both my room and my cousin’s room had a strong, unpleasant odor reminiscent of cat urine, which made the environment very uncomfortable. I was grateful to have brought disinfectant spray. In addition, the room was dusty, and we noticed dead bugs along the window sill. The fitted sheets on the bed did not fit properly and consistently came loose from the mattress, which was frustrating throughout the stay. The bedside lamp was also non-functional. Initially, we thought the bulb was the issue, but after replacing it, we discovered that both the lamp and the outlet were not working. Although we reported this to hotel management, the issue was never addressed during our stay. To add to the disappointment, we did not receive any housekeeping service over the course of our three-day visit. Given the condition of the rooms and the lack of follow-through from the staff, I would not stay at this location again nor recommend it to others—especially considering the price point. This experience was not reflective of the quality I typically associate with Courtyard by Marriott.

Parking

Very nice & clean

Our stay was wonderful and the team had a blast!

Andrew, who worked the front desk on the over night shift, was absolutely incredible! He was very nice and so polite. He was wonderful and able to answer all of our questions. Melissa, who was working in the bar/restaurant, was amazing as well! She was very nice. She was able to make our cocktails to our liking.

It was my first time in Tennessee, I can say it was a pleasant one and my stay was very comfortable

The staff were extremely friendly and helpful. The bed was comfortable and there was a good selection of pillows. The hotel is starting to show its age. The room was very dark, especially the bathroom. This made it very challenging for putting on my makeup.

So many choices close by just there for a quick pit stop. Pretty chaotic when we got there with a hotel full of cheer girls. Felt bad for the front desk guy as they didn’t have clean rooms due to housekeeping issues that day so he upgraded us to a suite. Room was very nice. Loved having the outdoor fire pit. Thought about doing the hot tub but pool area had an odor to it. Sure it’s a nice place when they have everything working correct. Appreciate the upgrade and room was nice so hope they get it back together.

Check in went very well. The desk clerk was very friendly, professional and personable. The room was comfortable and roomy. We stayed for 5 days. It worked well for us as we were visiting friends who lived close by. We did not eat at their on-site bistro, or use the gym, so can't comment about them.

Helpful staff

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No hot water the morning leaving.. hotel short of staff to