Well-located, clean establishment, but very impersonal. A deactivated key card issue left someone without a room in the middle of the night, with no one to contact to resolve it.

The stay was excellent from start to finish, especially being a solo traveler. The room was superb and the staff went beyond each day. The parking across the street made life so easy as I came and went multiple times a day. Definitely will stay there again if I come back to the area

Très déçu, les uniformes des employés étaient tachés, les draps étaient tachés les portes faisaient des marques sur le plancher sans doute parce qu’ils ont recouvert l’ancien plancher sans tenir compte des portes Dans le lonely planet 2024, on parlait d’un hotel de luxe mais plus maintenant

Easy self service check in for after hrs access Very well sound -proofed rooms for quietness in a town center area. Very cordial and professional front desk staff for parking validation and check out

Personal muy amable, hotel de diseño moderno y elegante. Habitación bonita

Krånglig incheckningsautomat med betalningsinfo enbart på spanska. Stenhård madrass i sängen. Ett regelbundet knackande ljud störde nattsömnen. Dåliga faciliteter på hotellet, där allt var stängt kvällstid.

Personal muy amable

La suite es preciosa, súper espaciosa y el hotel tiene una excelente localización.

Schone kamer. Het enige min puntje was: we hadden de suite geboekt voor 3 volwassenen, het 1 persoonsbed was niet confortabel. Super vriendelijk personeel en

Roligt værelse midt i centrum. Rent og rummeligt

Wonderful location, secure parking right outside. Old historic building modernised. Try and get a room with Juliet balcony overlooking the square. Great coffee shops and tapas restaurants. All round lovely Spanish experience.

Todo correcto

Fint modernt hotell! Tyvärr var frukosten en stor besvikelse! Inga varma rätter och dåliga utbud i övrigt, väldigt stor besvikelse

Great location and good design

Buena. Un hotel adecuado calidad/precio.

Cleanliness, great location.

Ligging

Excellent stay at a lovely hotel - everything was perfect, from initial greeting to advise /selection of wine for a nightcap - thank you so much , a friendly and efficient check in and departure 😊

Ottima esperienza. Posto pulito e curato nel centro di Vilafranca. Camere ben curate, leggermente difficile gestire le luci ma per il resto servizio top.

Kind staff keen to help and useful with local suggestions and recommendations. Nice hotel.