Extra bit of class. Throughout the experience it felt like the employees and the hotel just made that extra bit of effort. Short walk to Marble Arch but down a quiet road (literally opposite) which made it feel like you were not close to the hustle and bustle.

As a returning guest, this is unfortunately my first negative experience at this hotel. I was allocated a ground-floor room adjacent to a staff access door, which was slammed repeatedly at intervals of three to five minutes throughout both the day and night. When I raised the matter with the manager at 11:30 PM, I was advised that no alternative rooms were available, though he agreed to notify staff about the noise. While this measure provided temporary relief, the door slamming resumed at 5:30 AM, significantly disrupting my sleep. A hotel of five-star standing should not be offering guests rooms that are so poorly positioned relative to staff thoroughfares.

great hotel fantastic location. Lovely staff

Will return as soon as I am able.

Everything was perfect, a masterful blend of London and Japan. The room was well stocked with water, soft drinks, snacks, teas and coffees and had immaculate lighting which really made you feel relaxed. The bedding and mattress really shined for a wonderful sleep. Gym was great in comparison to a lot of other hotel gyms with a very high calibre of treadmills and a peloton. Dumbbells went up to 22.5kg which was ok for an impropmptu workout. The room was perfect, down to the very last detail with an amazing bath and shower. Staff were paid very high attention to detail whilst maintaining a relaxed and friendly atmosphere which really impressed us. The breakfast was well stocked and had a nice variety of hot menu options, as well as buffet bits and drinks. All in all, would highly recommend the Prince Akatoki to anyone looking for a unique and frankly perfect stay within the city!

Attentive staff, fabulous facilities, super cosy bed and excellent location. A beautifully warm, welcoming and cosy hotel. Highly recommended

Great stay

Great room and amazing service

room spotless with excellent amenities

Staff was very attentive, service generally impeccable. Gym was surprisingly good for a small boutique hotel. Very comfortable beds.

Allt vad bra

The room was nicely appointed and everything was kept very clean. The location was great with easy access to the different areas of London we wanted to visit. The staff was friendly, knowledgeable and very helpful.

Fantastisk hotell og service

Impecable

I’ll come back

We enjoyed our stay in this hotel with a proper king size bed and warm bidet toilet seat perfect for the winter. The curtains were thick to shield away the coldness of the winter. Just 1 small thing to improve is their housekeeping, we stayed for 5 nights, every day when we come back in the evening the wash basin is always not clean.. with dirt accumulated day by day and the shower gel and shampoo are such small bottles that it’s definitely not enough for 2 pax a day lol Lastly it’s located along a quiet street near Marble Arch, near to the underground station and walking distance to Hype Park. Just a further walk from the bustling Oxford street which we end up preferring Covent garden location then here. Just a personal preference

Bra restaurang

Room has very modern technologies everywhere. Well located. Nice staff. Downside was that we didn’t like going up / down 3 steps to use the restroom.

A lovely stay. Very attentive staff and a fresh clean room of a reasonable size given its a London based hotel

Veldig god service. Delikat atmosfære og interiør/innredning.