When entering the property, you do not feel welcomed. We had to struggle with a porter service to help us with our bags from the car. Then when we reception was very serious, the place is expensive and supposed to be “higher class” but I didn’t know friendliness stopped at a certain star. I wouldn’t rate this as a 5 star hotel. We also didn’t have turn down service at our room, when we had left our room at 6:30pm at arrived late at 11:30pm.
Next morning we checked easily requested a porter which was very friendly but overall, it felt cold, snobbish and out right unwelcoming. Not really worth the money, or stars in my opinion.