The hotel does not have a pool as described on the website. Seems that the staff is more focused on guest for the Spa, rather than the hotel guests. Was informed that charging was included in the parking fee during check in, but had to pay for charging during checkout. Different parking policy depending how you booked the hotel. I expect a higher professionalism from a “four” star hotel. The hotel is not recommended for families with children.

Beautiful hotel in a lovely setting but there’s nothing nearby of any interest. However, it’s within easy walking distance to transport links to the centre. Room was clean but the biggest downside was the aircon which wasn’t working in this heatwave. Tried to open the windows but due to being near a road and flight path so traffic noise was unbearable. Aircon is centrally controlled so nothing could be done I used the wellness and fitness centre which were good. The restaurant serves absolutely delicious food and would recommend. Good portion sizes and representation.

nice style clean hotel. Breakfast was good. Staff were helpful. Sadly you have to pay for facilities like spa (why???). In addition the food/dinner was good, but first time to experience that when you order chicken and steak, you only got that??? No dressing and no green.. It was not cheap either. But other than that, food was ok. Also one thing hope that they check all the things in the room is ok and working. in our bath room, floor rock was broken( it was moving) so every time when you open the bath door, it was kinda blocking to open the glass door.

Alles sehr gut

Rooms basic for a 4 star hotel. No tea or coffee facilities in room. First night room was cold and pillows flat. Poor night sleep. Quite isolated from nearby amenities. Staff at reception not very friendly or helpful. Checked out a day early even though I paid for 3 nights. Probably wouldn’t stay again. None of the facilities were explained to me. 😔😔

Good

Es war ein geschäftlicher Aufenthalt. Alles gut organisiert, Zimmer gut, Frühstück gut. Gerne wieder

Lovey staff

The room was cleaned daily, all of the staff were great, nothing was a problem for them. They spoke good English. The hotel was close to the metro which made going into town easy. I would recommend this hotel

The hotel is very nicely designed and the spa facilities are amazing. Dinner at the restaurant was average, but staff were helpful and friendly. Not all the reception staff were that friendly or helpful however - in particular, one lady was short with me, she actually did not listen to me properly and assumed I didn’t have a spa reservation so I had to stay calm and reiterate 4x that I already had a reservation whilst each time she got more annoyed..she got it eventually! The extra payment for car parking is currently not explicitly mentioned in the hotels.com listing which would be good for the hotel to rectify and update this..

Die lage des Hotels war sehr angenehm, allerdings sind einige informationen zum Hotel unvollständig oder falsch,Spa( was als bereich nur Sauna, Dampfbad, eisbad und einem kleinen Whirlpool. Auch die Massagen muss man dazu buchen. Das steht so leider nirgendwo auf der Expedia seite.

It was excellent!!

Das Zimmer war nicht so schön wie auf den Bildern, Wellness Bereich viel zu klein da viele Leute drinnen waren

Bei mir war es tatsächlich so, dass mein Frühstück nicht wie auf den Bildern ausgiebig war. Käse, bissle Paprika dazu Gurken und Rührei dazu kommt noch das es geheißen hat ich zahle vor Ort 240€. Letztendlich habe ich trotzdem 275€ bezahlt und das geht überhaupt nicht. Ich habe die Reise in Deutschland gebucht und hier sollten die Preise passen und nicht vor Ort um 25€ höher sein !!! Des Weiteren wurde mir trotzdem von meiner Karte 118€ für die Nacht gebucht obwohl Bezahlung vor Ort war. Hatte dann eine email geschrieben ob das so richtig ist. Meinte man ja !!! Für was eine Bezahlung vor Ort???? Am besten ist es direkt zu bezahlen dann zahlt ihr auch den tatsächlichen Preis und nicht den vor Ort mit mehr … echt schade aber es ist nun rum und ich hoffe konnte den anderen helfen bei der Bewertung !!!

Exzellent

Wonderful hotel

Ein tolles Hotel, Zimmer sehr großzügig. Tolles Restaurant, Einrichtung Personal

Ruhige und saubere Unterkunft

Hotel was overall ok, not too far from the office I was going to. However - the spa was not as expected. The booble bath was cold and everyone going there was freezing and staff pretending it was hot enough and did not listen. Thought we should get back some of the money. Breakfast a bit boring. Dinner not so high quality and quantity small.

Ruhiges Hotel mit angenehmer Atmosphäre