Rating & Review Keseluruhan Best Western Plus Chain of Lakes Inn & Suites

Air conditioning was problematic

Nice amenities and a great staff. I would definitely stay there again. The mattress and pillows were not as firm as I like, but overall I had a great experience at this hotel.

My favorite place to stay!

Staff was courteous.

My favorite place to stay

This is the best hotel in Leesburg the only place I like to stay at when I’m here. I pay the extra money just because it’s a better hotel. The people are nice. The rooms are nice. It’s a great place to stay and I love the pool and hot tub

The start of a good stay is a warm welcome when you arrive to check in. A hello, a smile, a enjoy your stay, something. We got can I help you. I need id and a cc. Your in 313. Payed extra for pool, hot tub and breakfast. Cold tub, not working jets. Pool being worked on.

Asked twice during the stay to clean the room and all they did was service the bathroom.

The hotel was nice and convenient for our location. The staff was super nice.... the room was perfect for what we needed... clean, easy access, near restaurants. The surrounding area isn't the best but we felt safe and it was a great stay for one night.

Front desk staff was very unfriendly and would rather ignore than have to deal with you. Breakfast was terrible. Pancakes and waffles were inedible. Fruit was past its prime and items like peanut butter containers were hard and inedible.Thanks good the coffee was pretty good. Water in shower wasn't nearly impossible to control to be able to take a shower. Overall probably the worst Best Western I have stayed in.

My favorite place to stay in Leesburg!

Excellent staff, very clean rooms, breakfast great. only problem. the rods to pull drapes open and close to short for short people to reach and use. lol. otherwise i recommend Best Western Plus totally thumbs up.

This is and has been my favorite place in Leesburg to stay I love the people and it’s clean always thanks guys!

A good experience.

The hotel was dark and kind of sketchy. I’m not sure how great the cleanliness was, but I didn’t have a reason to go complain to the desk about anything. I probably wouldn’t go back though.

Overall was a good stay. Bed linens didn't get changed and room was vacuum the three nights we were there. The last night of stay whole hallway smelt of marijuana smoke. Even on check out the next morning you could still smell it in the hallway.

There was no small light to leave on as a night light.

Good

Visiting on business nearby Most of the staffs are not polite or made you feel welcomed, only the mature guy was nice. The room you can see doesnt get deep cleaned. The toilette tank had build up dirt and toilette bowl. When given rooms service i asked to clean it and it wasn't touch at all during my entire stay. I just used my clorox wipes Even requested sheet be changed. Hot tub was dirty. I wouldn't return, only if your looking for a short day or two stay just to lay your head.

Excellent front desk service from a lovely woman. The cleaning lady was attentive to my needs when asked. Neighborhood and surroundings a bit scary. My room had an odor in it that gradually dissipated; but it was quiet as promised and I was happy to have a good working fridge & microwave while doing my work. Thanks!