We had the most wonderful stay during our visit to Seville. We love the charm and personalized service of a boutique hotel, and this one exceeded our expectations. Breakfast in the beautifully manicured courtyard was the perfect way to start each day. Our room was exceptionally spacious, with a very comfortable bed that made for a restful stay. To top it all off, the hotel staff surprised us with a delicious pastry and a bottle of champagne to celebrate a birthday. It was such a thoughtful and unexpected gesture that made our visit even more memorable. We highly recommend staying at this hotel. It perfectly captures the charm and warmth of Seville, and we look forward to returning.

Lo máximo de hotel! Nos encantó todo! La atención, el hotel, la habitación, la comida, la limpieza todooo realmente espectacular!!! Muchas felicidades son un gran equipo! Y gracias por mi regalo de cumpleaños que nos mandaron!! 100/100 de verdad todooo

Such an incredible place to stay! The staff were welcoming, friendly and helpful and the hotel itself was magnificent. We felt surrounded by history and Andalusian culture from the moment we arrived. We would absolutely return here!

I didn’t like the room, and for what I paid, this hotel wasn’t worth my money

Hotel com atendimento excelente , a Beatriz recepcionista muito simpática , hotel com charme e história . Tudo excelente ! Único ponto é a piscina, que é muito pequena , mas que não atrapalhou nossa hospedagem . Voltaremos !

Amazing hotel. Bar and breakfast were also amazing

First, we are hotel snobs! So truly trust us when we say The hotel is beautiful and the rooms were impeccable, modern and clean! Our room was so large and we loved it. The location is slightly tucked away from taxis, but everything is within walking distance! The staff is wonderful too. Although the pool on rooftop is nothing to write home about, the rooftop itself lends to stunning sunsets!!! We would 100% stay here again.

Chambre très propre personnels correct petits déjeuners correct

Wonderful stay overall. The location is fantastic and makes exploring the area incredibly convenient. What truly sets this hotel apart is the exceptional staff—friendly, attentive, and always eager to help. Sandra and Isabel make the morning breakfast memorable. The bedroom suite is exceptional, offering a comfortable and enjoyable stay. The shelf in the shower area blends well with the interior design, but it could be a safety hazard and may be better positioned to the right of the shower area. I would gladly stay here again and highly recommend it.

Beautiful palace property. Safe, quiet location.

Excellent hotel and service. Absolutely excellent

O serviço do café da manhã apesar de saboroso foi muito falho . Demora para atender , servir..esperamos 45 min para uma xícara de capuchinho ,

A remarkable historical property in the old city

Todo perfecto menos el servicio de lavandería puesto que se les pedi y no lo hicieron supongo por error

Lovely hotel

Amazing staff very helpful and when issues came up they solve it immediately

Services restauration catastrophique

Nossa expectativa era bastante alta ao escolher o CoolRooms Palacio Villapanés, principalmente por se tratar de um hotel 5 estrelas e pelo valor investido na estadia. Infelizmente, a experiência não correspondeu ao esperado. O quarto deixou a desejar em diversos aspectos: decoração pouco cuidadosa, detalhes sem capricho (como cortina fora de medida, fios aparentes), mobília que não condiz com o padrão proposto e até paredes com acabamento mal feito. São pontos que impactam diretamente a percepção de qualidade de um hotel dessa categoria. As áreas comuns também não impressionam: a piscina é muito pequena e rasa, praticamente simbólica, e o spa é bastante limitado, além de termos encontrado a sauna fora de funcionamento. Outro ponto delicado foi o desaparecimento de 100 euros dentro do quarto, o que gerou bastante desconforto. Apesar disso, é importante ressaltar que o gerente foi muito cordial e resolveu a situação prontamente, com a devolução do valor, o que demonstra boa postura da gestão diante do problema. Como aspectos positivos, destacamos o café da manhã, que é bom, a qualidade dos produtos de cosméticos oferecidos e a equipe, que foi sempre simpática e prestativa. No geral, a experiência ficou aquém do esperado para um hotel 5 estrelas, especialmente considerando o custo-benefício.

Ottimo hotel, camere estremamente spaziose e silenziosissime. Personale preparato e disponibilissimo. Bravi!!!

This hotel was splendid however I did encounter an issue with a noisy room. The manager Jose was able to correct my issue at check out. I would stay here again.