Lovely clean room & very quiet, both outside & inside. Comfortable bed. Staff were all very pleasant. Very central, extremely well-situated for both the events we went to at the Theatre & a live gig. mostb

Room clean and cozy but not

As a gold member I should have received a bottle of wine, this didn’t happen. Rooms was tiny, small double bed with very thin mattress. bar and restaurant lovely and breakfast very good

Lovely ground floor room. Spacious and clean. Great central location.

Order breakfast from a menu, juice and cereal at the bar. The staff we interacted with were always polite. The beds were uncomfortable and walls are thin. Glass collection really early on the morning right under the window which didn't help with the lack of sleep

Staff were so helpful , food was amazing, room was spotless and comfy . Location was perfect .

Perfect lovely clean and warm

The girl who checked us in was polite and friendly makes a difference.

Great staff

Lovely attic room but you could hear next door being sick in the night /snoring/coughing . Sadly bed wasn’t comfortable instead of slats you were sleeping on hardboard . Great pub downstairs

Quick and easy check in and out.Great location ,clean and comfy room.Quality breakfast and great bar selection.

Quaint, clean, cosy place with a fantastic breakfast. However, there was a complementary bottle of wine included in our booking which we didn’t get even though the hotel confirmed beforehand. Don’t be fooled if you see this offered!

Great room, great staff, great stay.

Clean room, the staff are very friendly and approachable

Lovely stay and amazing location. Room was very warm. Would definitely return

We have stayed here a few times which we have always enjoyed. This time not as much as we were allocated a room up 3 flights of very steep stairs. It was extremely noisy outside with pubgoers which I know is not the hotels fault who is walking past. It was mad Friday (at Christmas) so was extremely busy. The pressure on the shower was diabolical and was at best a trickle. The carpet in the bedroom was dirty and needs a good clean. We would stay again but prefer other rooms we have stayed in. All staff very pleasant and welcoming. Great location on the high street.

Great pub and hotel. Lovely room and staff very friendly. The Sunday roast was very nice. Location is excellent, right in the city centre.

Room was beautiful and spotless(room 3 four poster suite). Staff were superb, the pub is so cozy and welcoming! We will definitely be returning next time we visit Chester. We normally stay at the Grosvenor and I can honestly say that the Pied Bull is 10 times better. Loved it! Thanks

We didn’t the rate we paid was a ‘superior’ room one but for the location which was perfect. The pub itself was cosy and historic. The cleaning staff were lovely, the reception were courteous but the restaurant were so busy the food wasn’t up to standard when we used the restaurant during our first evening and we did not receive the 10% reduction on our food bill as we had been led to believe we would. Overall it was a great place to use as a base for the centre of Chester!

Polite staff from check-in to check-out, a staff member showed me to my room and explained the keys and access points for after 9pm. The room was in the cottage’s past the enclosed beer garden. The room was clean and tidy, warm enough once the oil radiator was turned on and the bathroom was clean and a great size. The bed was comfortable and I can highly recommend the shower enclosure as it was very big and plenty of towels. There are hot drink facilities in the room and a small wardrobe with a hairdryer. I would recommend this place also for location as it is 2 minutes away from the Christmas markets and the cathedral is very close by along with the wall