Great hotel

The staff is so nice and friendly, the room was so big and clean and the breakfast buffet was so good too. Good experience.

The best hotel service! Free shuttle pick up from airport, when we pass the immigration, there is a guy to call our name and take us to the van which made us very welcome! Dinner buffet is good and also excellent and free breakfast served from 3:00 am, when we leave for airport, the hotel van might be busy, they call Local taxi for us and tell us this service is free….. best hotel service, we stayed 4 nights, strongly recommend

Great location, excellent food, wonderful people.

Great hotel, nice breakfast served start from 3:00 am and dinner buffet is delicious, strongly recommend

Exceptional service, staff, food, amenities, and cleanliness! Quite possibly the best 4 star hotel my wife and I have stayed at. Couldn’t recommend it more highly. The staff especially are super helpful and make you feel very welcome. It’s also a short walk to the Cusco town centre which was very convenient.

The staff was very accommodating, and the food was very good.

O hotel é, no geral, excelente. Dentre tudo, destaque mais do que especial para a equipe. Ótimo café da manhã.

The staff was outstanding and outdid themselves in every area. They were immensely helpful and respectful.

Great option for your stay in Cusco. Very polite and helpful staff. Room was great and spacious. The only thing we could potentially put or finger on, was that it was a bit of a hassle to maintain stable temp on the water in the shower. Other than that, everything was great. Breakfast starts 0300 to accommodate for early departure on excursions starting in Cusco. Would absolutely recommend Sonesta if youre staying in Cusco

Não tenho palavras para descrever o quão gentis e atenciosos foram todos os que fazem parte da equipe do Hotel. Atendimento primoroso. Excelente café da manhã!

Stayed here before and after Salkantay Trek. Our gruop had Executive rooms. Various standard of these rooms. Some are better than others. Didnt like the room we got second time.

This was our favorite stay in Peru. This staff truly goes above and beyond to enhance and streamline your Cisco experience. The rooms were great and the bathroom was spacious! Thank you to all of the staff for your kindness and care.

very good breakfast, comfort bed, warm and attentive service staff, except I was woken up by other early risers in the morning.

Excellent hotel, it had everything we needed, breakfast was lovely, the staff were very friendly and helpful, had airport transfers, the room was lovely and beds were very comfortable. I would definitely stay again.

Amazing staff that made my birthday celebration extremely special! 😊

very friendly staff and fast checkin，great breakfast，walking distance to historic sites

Thanks to the staff here, I was back in Cusco after a day in macchu piccu and had a horrible acute case of soroche. They sorted me out straight away with oxygen in the room, which made me able to get up and out to a flight. My partner also reports that the breakfast spread was the best of the whole holiday (including hotels with much bigger claims of luxury)

Great

The staff were great, they were servicing snacks, drinks as you were waiting for your room. The breakfast excellent, they can omelet the way you like it another locally berries and fruits.