Boa Localização, quarto bom

Sim

Fui bem atendido pela equipe de funcionários do hotel porém ao chegar no quarto tinha um par de meias preso ao sensor de fumaça que não foi visto durante a limpeza do quarto antes do nosso check-in. Teve falta de atenção por parte da equipe de limpeza e, por mais que eu ache uma falta grave, não foi feito nada pela equipe do hotel para compensar esse imprevisto. Não nos foi oferecido troca de quarto, algum mimo (um dia de café da manhã de graça para mim e minha esposa ou qualquer coisa), nenhum pedido de desculpas por parte da equipe.. Um funcionário só foi ao quarto retirou as meias e foi embora. E, ainda ouvimos da recepcionista: “Não temos equipe de limpeza agora a noite, só amanhã de manhã agora.” De resto, o hotel é muito bem localizado no centro de Porto, próximo a muitos pontos de interesse na cidade (mercado do Bolhao, rua da Santa Catarina, Aliados) com um mercado Pingo Doce localizado no térreo e, exatamente ao lado, da entrada do hotel. Tirando as adversidades eu e minha esposa tivemos uma boa estadia em Porto. Cidade Incrível!

The breakfast selection was pretty good. But where the problems lay was our room. When we flushed the toilet it ran forever, and when I went down to reception to report the issue, I was met with a very lukewarm response of ”you need to push both buttons”. Later on we required a couple more pillows for our room. I went down to reception. The first question asked was let me check if we have any more. She brought out one and stated that there should be another one in the closet. There wasn’t. And the pillows were not very good at all. Over all that receptionist was not very friendly, nor did she seem to care at all. Over all our stay was manageable, but if given a choice I would not stay there again.

Excelente localização, funcionários atenciosos, somente a limpeza do quarto que poderia ser melhor, embaixo do colchão de solteiro estava todo mofado e com bichos.

Tudo ok

Quarto grande,equipe boa,problema entrada do hotel, tomada por moradores de rua

Muito boa a estadia

No meio de tudo! Muito boa localização

Quarto muito bom. Os funcionários super simpáticos. Tem um mercado em baixo do lado do hotel. Muito bem localizado. Adorei.

This hotel was definitely in a great location to enjoy historical sites, shops of all sorts and bars and restaurants. The room itself was good and was very quiet considering it’s located in quite a hub of activity. Staff were friendly and helpful and it even had an elevator which was a lovely bonus. For the money I paid I would highly recommend it.

Great location.

Patrícia nos recebeu muito bem, atendimento de muita qualidade

Nice room. Green apples at reception 24/7. Very helpful staff

Staff was just OK. Not really trying to please; but doing their job. The location was in a high-traffic area. A homeless man "lived" just outside the entrance. Breakfast was good... good spread.

Clean room

The staff and amenities were great. I would definitely recommend. I was in Porto travelling on my own and the hotel is in a great location everything‘s walking distance.

Attent personeel, 24 uur personeel aanwezig ook bar altijd open.Lekker kunnen zitten. Prima bed, dichtbij centrum.

Everything was great. Clean room. Room temperature was perfect

I did not have breakfast in the hotel