Absolutely love the staff here. Casandra is always so attentive and pleasant to be around. I would highly recommend this hotel.

Cassndra is amazing. Always greets me by my last name when i come in. She is absolutely s joy to be around

Water wouldn’t get warm in sink and bed hard in middle.

Easy and fast check in, friendly employees and great stay!

Thank you

Rooms dated for sure, even had an old microwave and the mini fridge did not work.

Staff was very friendly, airport shuttle was prompt. Hotel was clean, rooms large and comfortable.

Nice place to stay

One of the nicer hotels I’ve stayed at, and I go to Houston probably 3x a year for several days at a time. On site security to watch the cars, airport transportation is very convenient, breakfast options, and even a nice clean pool area

Closer to airport

Breakfast was poor. No drinks, no meats. Eggs really poor quality. Room extremely small.

Quit

Staff was friendly and very helpful.

Good location, everyone was nice

No internet on tv

Great staffan good breakfast

It was very nice

This was a typical Fairfield Inn experience. Nothing outstanding, but nothing majorly bad, other than our experience waiting for the courtesy shuttle to pick us up from the airport. After calling and waiting an hour to finally have the shuttle arrive to pick us up, there was only one seat available (we had 2 in our group and there were plenty of others waiting as well). The driver indicated he’d be back in about 15 minutes. After waiting another 25-30 minutes we decide to take an Uber (after waiting 1.5 hours we got there in 15 minutes with the Uber). Hotel only had one operating elevator (minor inconvenience). Shuttle return experience back to the airport was great, friendly driver, and prompt drop-off).

Nice to have shuttle bus to airport

This was an unplanned stay due to flight cancellation. All was good