The hotel requires a complete renovation. The windows in the room couldn't be closed—the doorknobs didn't work, leaving a gap and making it very noisy. There's no hot water in the shower, and the bathroom is dirty. Breakfast staff runs around chaotically, mixes up orders, and, without protective equipment (gloves), transfers food brought from the kitchen to containers (the waiter used the same hands to collect dirty plates from the tables). Long wait times for closed breakfasts. The hotel's location is a plus. The wellness area needs renovation.

Nice hotel

Polecam hotel Monopol w Katowicach, który znacznie umilił mi mój pobyt w tym właśnie mieście. Obsługa kulturalna i Pomocna na wysokim poziomie. Strefa spa zasługuje również na wyróżnienie tak samo jak siłownia która jest duża i obszerna jak na siłownię hotelowa, jest bogata w sprzęt wiec każdy zapalony entuzjasta siłowni będzie w stanie zrobić pełny trening w tym obiekcie.

Perfekt Bartek

nice location, very clean. Everyone was super friendly and helpful.

The hotel was spotlessly clean and quiet. Very comfortable bed and the hotel staff could not have been more friendly and helpful.

Excellent hotel. Staff are super helpful and kind. Would stay again.

Top Lage - exklusiver Service

Great, comfortable hotel with excellent service and a first class restaurant.

definitely will come here again

Great Wellness and Fitness area. Big room and comfortable beds 😊

Klart det bedste hotel i Katowice. Alt super godt.

Nice hotel in city centre.

Nice location with lots of restaurants for a late dinner, friendly stuff, pet friendly (!), clean, delicious breakfast - what is more to want for one night stay?!)))

Good place, great gym and location. Minor issues with in room phone not working which created some difficulties.

Booked this only since the junior suite was supposed to have a bubble bath, and I wanted a swim in the pool. There was only regular tub, and they claimed they had not had bubble bath in a long time, even if room info stated bubble bath specifically, and there was even pictures of it. They changed the info after I complained, and was gonna compensate me, but never did. The pool was way too cold. Disappointing experience.

I love the location, near the train station, restaurants, etc. Hotel is beautiful with friendly staff

Really nice hotel well situated, nice and helpful staff and good breakfast buffet (though slightly expensive). and of course we liked the upgrade of our room very much, Thank a lot to the reception

Dejligt central beliggenhed, gode værelser og fantastisk morgen mad, vi spiste i restauranten om aften, der var der lige koldt nok.

Very nice hotel in the middle of Katowice. Close to shopping, parking, tram, restaurants and bars.