Location is good and my room was comfortable. Attention to detail in cleanliness was lacking. Staff difficult to locate at times with reception desk not always staffed. Continental breakfast was really just toast and cereal with very limited choice

Nice sauna, spa was closed. Great location to town

Great location and parking, staff were fabulous, large room, comfortable bed, room was a little dated but matched property overall very good.

Kind front staff, nice location on Katoomba's main street, easy access to Echo Point and walking trails. proximity to a big supermarket

This was a wonderfully quiet room. Hotel within easy walking distance to town center. Helpful staff. Would happily stay there again. Excellent quality for price.

Everything met our expectations

Beautiful property and beautiful people especially Michelle in reception.

Room 208 for Deluxe Queen was compact. The ensuite was too small for two people.

Room was very good size. The receptionist was very friendly and helpful. We were there one night, will surely come back.

Grand old building. Bit tired but clean, helpful staff. Breakfast very basic

Fabulous hotel,definitely staying again.

The lady on receptions was very welcoming and friemdly and made us feel right at home. The room was a good size and although a little dated all was clean and tidy. Breakfast was very basic but did the job

A

Staff v helpful re late check-in, info etc

Great location, extra friendly staff, clean, room cleaned each day.

Near to everything.

Very friendly staff, large, clean room and proper HOT water with great pressure.

Very easy to park. Very lovely staff members. Stayed in a room with 2 beds which is comfortable and clean. Funitures are old style, the sofa in our room is very old and worn out, and is covered with bed sheets. And the lights are quite dark like most of the hotels. Sauna downstairs is very comfortable and good but the little Spa is out of order. It looks better in the pictures. In reality, It could be more splendid.

Only stayed one night, our room was spacious and comfortable. Clean room and clean bathroom. Very quiet. Alas no lift, so needed to go up 2 flights of stairs to the first floor, room 304. We also had the continental breakfast which was very satisfying offering cereal, fruit, yogurt, toast and pastries along with tea and coffee. Close to Scenic World and Katoomba main st. Friendly staff. Enjoyed our stay.

Palais Royale is well placed for a stay in the Blue Mountains. Katoomba main street with a good choice of shops and restaurants / cafes is a short walk away ( 3 minutes). The hotel itself is an historic building in the town. It has lots of original features . Rooms are spacious and comfortable. The en suite has a bath / shower in the style of the original fittings. Staff were very friendly and helpful. The restaurant wasnt open in the evening at our time if stay so we ate out in the town at one of the nearby restaurants. A nice place and comfortable for our stay.