Rating & Review Keseluruhan Hotel Bantu by Faranda Boutique, a member of Radisson Individuals

Hotel Bantu was a fabulous home base for our visit to Cartagena! The staff provided a friendly welcome, and I appreciated their ability to speak with me in English and assist with local recommendations. The property is beautiful and inviting (as well as safe!), including a lovely daily breakfast and a comfortable, air conditioned room. The location was fabulous, walkable to key locations and many restaurant options nearby. I highly recommend a stay at Hotel Bantu.

The property was beautiful and tranquil. You would never you were in the middle of the historic center because it was so peaceful and quiet indoors. The staff were attentive, polite, and very pleasant. We loved Arnold and Jovani and the front desk! The decor and ambience of the hotel was exactly as we wanted and very authentic. Some opportunities were the daily breakfast: the options were very limited and the food is left out and unrefrigerated the entire time in very hot weather. I did not feel comfortable eating or drinking things that were warm. The spa experience was good, although it was more of a room with a curtain than a spa. My therapist, Gina, was lovely but there was nowhere to put my clothes. Also during the massage, you could still hear the music from the rooftop as well as some of the workers. It would have been nice if they were notified that clients were in session and should not be disturbed. Other than that, this was a perfect location and a beautiful experience! I will definitely return to Cartagena and Hotel Bantú!

Well located hotel. Quit area and close to restaurants and bars. Awesome costumer service and delicious breakfast.

Me encantó la ubicación y las instalaciones del hotel. El peronal muy servicial, te hacen sentir en casa.

Very convenient to everything. Walking distance and safe. Very clean, nice breakfast.

Beautiful property with absolutely amazing and welcoming staff. The breakfast here was phenomenal, and the pool was a great escape from the heat. The hotel is located on a quieter street nearby everything that you would need - convenience stores, highly recommended dinner spots, and lots of rooftop bars. We would definitely stay here again!

Hospedagem super agradável. Os funcionários estão sempre sorridentes, atenciosos e fazem questão de lembrar de pequenos detalhes do hospede, como café puro ou com leite, ovo mexido....Não podemos esquecer da piscina que serve para refrescar e relaxar depois de caminhar pelas ruas da cidade durante boa parte do dia.

Great colonial-style hotel in the middle of the old tour. Great service, friendly staff, good breakfast and two relaxing (small) pools. Highly recommended !!

Ware schon zum zweiten Mal dort und komme gerne wieder

Beautiful colonial style hotel & also best location. Very friendly staff. Had a wonderful stay.

Flott hotell i rolige omgivelser, midt i den historiske bydelen. Flotte senger, og veldig god frokost. Betjeningen gjør sitt ytterste for at du skal trives. Svømmebasseng er ikke så stort som det kan se ut, men helt greit uteområde på taket med både badstue, jacuzzi og solsenger. Både han i resepsjonen og han i frokost området, gjør sitt ytterste for kundene. Eneste minus var at vi savnet kleskap eller kommode på rommet.

Cozy, excellent location in a quiet street in the heart of the walled historic city, staff extremely efficient and helpful to fill every small or large demand. Unique rooms are tastefully appointed and very comfortable. German is a star! Brunch is delicious.Pool is small

The bed sheets were not very clean.

Lovely location located near everything you need or want in La Ciudad

Hotel Bantú was BEAUTIFUL, a work of art every detail of the hotel and our room was so beautiful and added to our stay in Cartagena. We are so happy to have booked our hotel with them in the heart of the walled city. We were in a great location, close to a lot of great bars, restaurants and shops. The included breakfast was delicious, coffee and water available all day. They have a locked gate that requires you to be buzzed in. The staff were so incredible with us, they were helpful with places to go, booking excursions like a guided tour on a chiva and a boat to the private islands of Rosario. They also allowed us a late checkout due to availability, and kept our bags at the reception while we continued to explore and shop. We had the best time at Bantu, and will definitely be back.

Muy buena habitación piscina deliciosa y muy buena atención buen desayuno

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el cliente esta muy molesto no le han hecho el reembolso a su tarjeta de lo que cobraron de mas les informaron que en 4 dias quedaba aplicado y aun no esta se les envia mensaje al hotel y no contestan son casi 8,000mxn nos pueden ayudar de favor

Mi experiencia en el bantú fue fenomenal, sin duda alguna lo recomiendo y volveré.

Beautiful hotel, quiet, amazing food, amazing location and the staff were all so friendly and helpful