Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic

Amazing

2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!

房間略舊，但清潔舒適。服務和 早、晚餐都很好。

Balcony was great and entire room was super clean, great staff as well.

Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.

很舒適的溫泉旅館

お食事が、良かったです。夜も朝もたっぷりで堪能しました。 お食事スタッフの対応も、とてもきもちよかったです。

お部屋のお風呂からの景色はとても良く、お部屋も清潔で快適に過ごせました。夕飯も美味しく、お酒がすすんでしまいました。

快適に過ごせる

お料理が大変美味しくて豪華でした。 近江牛のステーキ、すき焼き、鮎の塩焼き、お刺身など盛り沢山で食べきれないほどでした。 朝食は、新鮮な卵で卵がけご飯をいただいたり、茶粥も有り、湯豆腐、カレイの一夜干しなど豪華で美味しくて大満足でした。 友人が昔から泊まりたいと希望していたので付き合って宿泊しましたが接客、清潔度、温泉、部屋の広さなど　文句無しのホテルでした。

静かで落ち着けるホテルです。くつろげて、また泊まりに行きたいです。

This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.

The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.

Great Ryokan - impecable

Excellent service with hostess, wonderful dinner set with Chef.

Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.

amazing

環境清靜，服務滿意的體驗；值得推介的住宿👍

We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.