Rating & Review Keseluruhan Hotel Bocagrande Suites By Geh Suites

Las fotos no reflejan la realidad de las instalaciones

Es la primera vez que me pasa reservando en hoteles.com, la verdad reserve porque la imagen decia que tenia capacidad para tres personas y eran dos camas, sin embargo cuando se llego a la recepcion solo dieron una habitacion con cama doble, el hotel no tiene contacto, no me pude contactar con nadie, el numero que tiene registrado ya no existe. terrible el servicio al cliente, la verdad no lo recomiendo.

No mucho me gusto la vrd preferiria qedarme en casa

Buen hotel y central

They should improve the basic amenities as they dont provide shampoo, nor do they have towels for the beach especially considering there is no pool. Additionally, there was no hair dryer, and they should also have a mini fridge to allow guests to keep drinks cold. A good thing to mention is that the hotel is very centrally located near shops and close the beach.

Está muy costoso para lo deteriorado y feo que esta es una pocilga llena de moho por todos lados

When we arrived at the hotel, they did not have a room for us. They said they did not show reservation for us, but when I showed them the Expedia confirmation, they said our room was unavailable because it was under construction. They did not have any other rooms. Usually, in my experience, a hotel will do this when they have re-rented your room out at a higher price to someone else. . They did get us a room at their cost at a sister hotel about a half mile away. They called a taxi to take us up there. However, that room was not nearly so nice as the one that we had in the picture Expedia showed at this hotel for our reservation. Also, we finally got to bed about an hour later than we should have because we had to travel up to the other hotel, wait for them to get the accommodation and so forth. At first, GHL Bocagrande acted like they did not have a reservation for us, but when I showed them the Expedia Confirmation, they said The room was unavailable because it was under construction. . I would like a call from Expedia to discuss what to do about this.

The property was nasty and dirty, they dinning area was all disgusting, there was a dirty dinning with flys on the fruit. Everything food silverware table everything entire property was nasty and dirty. I had 24 horas without towels I had to went and purchase my own I went downstairs to reception they told me that they linen was not coming until they fallowing day. They was broken bathroom shower. Also there was cockroaches walking around the breakfast area. This property is just a complete mess is nasty dirty and disgusting.

Quarto caindo aos pedaços, cheio de rachaduras, fedendo a mofo, lençol velho e bem fino. Bares ao redor fazendo muito barulho. Único ponto positivo é a localização.

MUY ACOGEDOR

Realmente fatal las habitaciones con moho en las paredes y techo muy costoso para cómo está de feo el wifi nefasto

Buena ubicación. Desayuno sencillo pero delicioso.

The hotel has a mosquito problem, there is a lot of noise in some rooms, the breakfast is adequate, but you must not wait until the last minute. The staff is very friendly, the cost-benefit ratio is little bit high. I had a room change and I have no complaints about the second room, the bathroom is a bit small, but it's not bad. Very close to the beach, it does not have a pool and the photos do not correspond to the state of the rooms.

Breakfast was good, friendly staff, luckily, was able to move into a better, more comfortable room. Too loud outside, music went on until 11 pm.

Buena ubicación. Lugar agradable

The night reception employee tried to charge us 200000 pesos for placing the insulin in the refrigerator!! Totally outrageous. The disability office of Colombia should fine this property for trying to prey with people with disabilities

Tranquilo y limpio

Good location Rooms are ok and overall the hotel is just ok, not the best

DO NOT EVEN THINK ABOUT IT. The room was painted with mold all over the walls, the bathroom had rust, and the bed had stains. NO POOL despite fake google images.

I had to go to another hotel an pay there because the beds were covered with ants an they had no more rooms available.