Rating & Review Keseluruhan Peppers Noosa Resort & Villas

Room was horrible and horrible service

The room we booked showed signs of wear and tear. It was tired. Stains on carpet and furniture. Dryer needed replacing. The soap container was empty as was the body lotion container. Simple things but for the price should never happen. Wouldn't stay with Peppers again.

Le service de nettoyage n’est pas professionnel il y avait des traces de matière fécales dans les toilettes la terrasse sale les rails des baies vitrée pleine de sable cheveux et mouches … et quand ils ont refait le lit il était très mal fait

Great location. Quiet and all facilities for the kids. Shuttle down to Hastings street is a treat 👌

Our apartment was spacious and well equipped - great to have a coffee machine! However, we did not appreciate the small ants(?) which infested the whole place, including the lounge seats, and the odd cockroach. Reception said they could not do anything. What happens - do you just let the whole place be overrun by insects before acting? The place was cleanish but there was someone's hair on the floor in the bathroom (yuk) and the place could do with a really good clean (beyond what a cleaner presumably does). There was no soap in the wash basin dispenser. We called reception - no answer, we went to reception and told them - nothing happened, we phoned again the next day and it was fixed very quickly. The following day the soap ran out in the shower. Gave up after that and used our own soap. Overall, given the high cost of the rooms, we were not at all impressed. A very bad experience for our overseas visitors. Breakfast very expensive and OK but not great. And you have to pay extra for a proper coffee. Bad.

Our room was Tree top villa with three bedroom(two has balcony), three bathroom (two has a bathtub), spacious dining kitchen equipped with a big fridge, filtered water tap, five rings, an oven, a microwave, and cutlary but kitchen knives are really bad (they are like stake knives, not for cutting vegetable. I actually shaved my nail and finger tip accidentally) and a separate living room with a TV and lounge sofa. The floor was dirty with sand or some kind of dirt, not cleaned well. I felt something against bottom of my feet as I walked around the villa. The room floor needs proper cleaning before they check the guests into the room. Dominique, the receptionist was the best when we left the hotel very early in the morning. The bus that we booked to leave the hotel for the Brisbane international airport was supposed to pick us up at 3:55 am but not there so she called the company to check whereabout of the bus so that we would rest assured the bus was on its way to the hotel. Her help concluded our trip with great hospitality and willingness to help with the guests. I would like to extend the gratitude to her on behalf of my group.

Property is starting to look tired and old. Strong musty smell on entrance to room. Good location and convenient to Hastings St.

This accommodation is very well located because it is very close for access to town and access to the national Park. Because of Service, once you get there, you can just park your car and use that to go back-and-forth. The setting is very beautiful built into the hillside.

A fantastic stay in excellent accommodation with a wonderful location at Noosa Heads

Peppers was great, we’ll be back 😊

A walk to Hastings street but golf buggy shuttle helps that.

No beach towels available for nearly whole stay Significant delays with any room service or pool orders using QR code system Very difficult to get rooms cleaned around baby sleep schedule Nice property, great location and really nice staff but would recommend avoiding until these service related issues are fixed.

Disappointed with my stay at Peppers. Pictures on Expedia didn't reflect actual experience and the room amenities were very basic. My remote control for the tv was taped in sticky tape to hold the batteries in but I still had to hold them down to operate, poor quality hair dryer, the iron / ironing board was shedding dust flakes and the room smelt like eucalyptus to hide a damp smell. On the flipside the shower worked well, and the bed was really comfortable.

Ran out of towels … No phone in our room had to walk to reception every time needed something Buggy service was irregular

Fantastic staff - very friendly and efficient. Unfortunately our room was possibly the worst in the resort. Second level “Pacific” with a view of bitumen and the reception area. The outdoor dining space (only place to eat) was unusable due to traffic, pedestrians, noise from cars, delivery trucks and golf buggies. All at eye level with families driving/walking past. Rooms higher up might be amazing but we needed all blinds down all day and night- felt like a prison cell. Special mention to the Ford F-whatever truck that parked 50cm from the apartment and idled for 30 minutes from 7am. Best wake-up call ever!

Staff were very friendly. Housekeeping left a lot to be desired, we had to contact reception on several occasions asking for replenishment of towels, toilet paper, laundry powder etc. even after the daily housekeeping was completed. There was also a period of 3 days that pool towels were unavailable, which made it quite inconvenient. You do expect a little more when paying over $1000/night.

Large 1 bedroom apartment with everything you need. The resort has a buggy to take you down to Hastings St and back if you don’t want to walk. The buffet breakfast is amazing. The staff are all friendly and extremely helpful. Would thoroughly recommend and definitely be back soon!

Greatvwalking diarance to town. Excellent units with full kitchens.

My third visit to Peppers Noosa. Breakfasts are still pretty good, but dining area used to be better

Staff and service are incredible, nothing is too hard. Some families starting to be dated appliances were not working and needed repair multiple times, but when the staff came through they were incredible fixed everything with a smile, genuine authentic care and service