There were issues related to a power outage earlier in the day. We had no TV during the stay. 45 minute check in at 6:30 pm, assume this was related to the outage. 30 plus people in the line with 2 of 3 people working 3 computers. One sat in an office like nothing was going on. Elderly people were struggling to stand for the duration. No communication, no offer of water, nothing to help. When we called down about the tv we were cut off half sentence and told IT was working on it. Casino was closed at 7:30, security and several staff were standing around but had no answer. We were told by one employee we may as well leave as it was supposed to last half an hour and was already 3 hours. The staff were great but not communicated with so they couldn't relay anything to us. Nothing on the website. Management did not handle this well at all. Room was okay, dated with an industrial feel. Probably should have just left that night but a drive back to Fredericton in the dark wasn't appealing.