Impecable

Room was spacious and newly built. A bit too modern for our taste in such an old building. Great location just off the main street in the town. Staff were friendly. Living space in our deluxe room was large enough but the sofa was not practical to sit on, as very deep due to its design as a fold out bed. The picture on wall was tilted to one side as an odd gesture to make it look trendy... not a great look, would be nicer to keep the room cosy, practical and traditional. Bathroom was large but no bath, and only one sink with limited space for toiletries. Sink was an odd modern design with a very small recess for water. Not really useable as a sink. Again, too much focus on modern design and not on practicality and comfort. It's called a hotel but it's actually more like a B&B. No restaurant, Bar, lounge or other facilities. It is possible to sit in the breakfast area during the day, but this is not very comfortable. Breakfast was good with some made to order options available in addition to the small buffet.

Great location, excellent staff and very comfortable room with all the amenities you would expect in a modern hotel. A mix of modern and traditional but great attention to detail and design

Clean and beautiful room. The room vas very well equipped and there was put a lot attention to detail and finish.

The hotel was amazing! The room was a lovely size with both the bed and sofa being very comfortable. The location was perfect, right in the middle of Citta Alta so cafes, restaurants and points of interest are all close by. The staff are all very friendly and the rooms are cleaned daily. We will definitely return.

The location of the hotel was excellent - right in the centre of the old town and so easy to explore! The room was lovely and the facilities were also great. Staff were very helpful and efficient.

Wonderful, charming hotel with an incredibly kind and helpful staff. Will be back next year!

Beautiful historic location. Superb fromt desk service and very good break

A perfect location… the staff did everything to ensure we had a wonderful stay. Our room was spacious, a very comfortable bed, a gorgeous shower & breakfast at a table & chairs with a view out on to the square… perfect!

Perfect location for exploring Bergamo, clean smart conversion of a 14th century palace.

Veldig sentralt beliggende hotell, med minimal støy. Nye og innbydende rom i et gammelt bygg. Hyggelig personale, og veldig godt renhold. Eneste minus er et litt kaldt baderom.

Wonderful place to stay with very helpful and kind staff.

We loved Bergamo and of course the friendly staff and service at the hotel. Great great location and comfortable and clean room. Highly recommend it.

Loved our stay here. Cool design features in the rooms. Helpful and friendly staff. Great location in the charming Citta Alta. Hope to return some day.

Very good staff

Oh how we loved this hotel. The location was perfect, and the staff so kind and professional! Our room was simply delightful. Sooo much space, and many extra details. The breakfast was delicious too!

Stayed here for two nights and couldn’t fault the hotel at all. Room was great and very clean. Staff were amazing and attentive even before I checked in. Continental breakfast was lovely with plenty of variety. Would definitely stay again. Grazie mille

Stunning large bright room. Huge bed, good continental breakfast. We had two room for 2 couples. Both amazing. Reception was very accommodating.. they booked restaurant tables and taxis for us, arranged for extra milk/coffee whatever we needed in the rooms. The housekeeping was immaculate, spotlessly clean bathrooms and floors. We really didn’t want to leave.

Traumhaftes Hotel

The woman at the front desk was so incredibly helpful. I wish I had got her name. She got us dinner reservations and helped us figure out our departure. Went above and beyond for us. The hotel itself is an amazing location and very stylish and quiet. Loved our stay!