Rating & Review Keseluruhan La Quinta Inn & Suites by Wyndham Houston Energy Corridor

Pool was closed. Smells were intolerable. The overflowing trash bin may have been the cause. Plus, there was the smoke smell possibly from another guest. Breakfast was gross (pretty sure it was expired milk). Fridge in room only had one setting that froze our beverages. Room had water damage on ceiling and incomplete flooring and baseboards. AC seemed to make everything damp. Cockroach was final straw to check out early.

Very disappointed with our stay this weekend. The hotel had a very strong odor of curry, along with a musty scent in all the hallways and elevator. The pool being out of service was not disclosed, even after I made 2 calls before our arrival and spoke to hotel staff. This information about the pool was not disclosed at check either. No signs posted. The only way we were made aware of the pool was by asking for the Pool hours and location. Staff said, " The city of Houston has shutdown the pool." A heads up or disclosure would have been nice.

Room wasn’t ready at 4pm,

Great hotel, lots of stuff very near.

Paid for a deluxe king suite. Room was practically empty, sofa and coffee table were missing. Room smelled like mildew and smoke alarm was removed. If that was not bad enough, at 2:30am, the front desk lady knocked on our door, and continued until I finally got up and answered, just because she wanted to verify my name. I had already checked in with my license, reservation, credit card… but she had to wake us up at 2:30am to verify my name. If all of that isn’t enough, for breakfast they only had bagels, toast, and sausage patties available. We asked about eggs and she said there is an egg shortage. I know they are more expensive , but there is not a shortage. My wife’s mother had suffered a stroke and my wife had been sleeping in the hospital chair for three nights with her. This was the closest hotel to the hospital and was meant to give her a much need break and good nights sleep. Unfortunately, it ended up being more trouble than it was worth. One star is being generous.

Pros: The staff was lovely and so helpful, which was so welcome after a long day of driving. The room was so clean and the bathroom was spotless! The waffle was very tasty and the ice tasted filtered!! The location was very close to Japanese food and shopping. Cons: The breakfast was mid. The hotel room was cool, but the heat was out in the hallway which was stifling. The beds were ok. Overall: For the price, this is a great hotel.

The outlet in the bathroom didn’t work. No ironing board. Very clean and comfortable.

It was ok

Nice basic hotel

We booked two rooms and stayed with family and friends. The rooms have roaches and we found 2 on the bed as well. It was late at night and they were fully booked as per the receptionist. She offered us a different room and as soon she opened the door we saw roaches crawling inside the room. The receptionist killed it by stepping on it. The manager came in the morning and very apologetic and he gave us a free night for one of the room. Which was nice of him but the place needs to be cleaned elevators were working and rooms were smelly with roaches. The manager was nice but property itself and rooms are not properly taken care of.

Very Clean Place and worth the price.

La fachada

V

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The staff was amazing will definitely stay in the future

amazing

It was good

Top floor rooms are cleaner, quieter & less run down.

The hot water doesn’t work in the mornings

OneKey points checkin ok.