Regular service was good and exceptional from breakfast attendee. They do a little "managed free" tour to Murano which is collaborated to certain company that does no tour for island at all. Just a visit to that company and selling, and nothing more than that, no history explanation or even touring the island. They should explain or print out detail explanation for tourist as it is first time visit there.

Amazing hotel! Location was unbeatable! Staff were extremely helpful, even before we got there. Room and bathroom were a great size with great amenities. Breakfast was wonderful. Also so fun being able to arrive by water taxi off of the canal. Would highly recommend!!

Great Location. Nice and Clean Hotel. Friendly Stuff. Thanks for Experience!!!

The table was not mopped however the staffs were very professional and smiling all the time.

Very charming small hotel in the heart of Venice. Giancarlo at the front desk was incredibly helpful and friendly. The room was beautiful. It was a little difficult to find on foot but as a first time visitor to Venice once we figured out how to get around it was great 😃

We had a fantastic stay at the Aqua Palace Hotel in Venice. The staff went above and beyond — every interaction was warm and genuinely helpful, and they took real interest in making sure we made the most of our time in the city, offering great tips on sights and attractions we wouldn't have found on our own. And location was amazing and central to all the best sites, food, and monuments. Our room was clean, spacious, and well-maintained throughout the stay. Any time we had a request, the staff turned it around quickly, which made everything feel effortless. Breakfast was good and covered the basics well, though the selection was a bit limited if you're looking for more variety. Overall, a great home base for exploring Venice, with a team that clearly cares about their guests. Highly recommended

Great service, room, and location!

The Aqua Palace exceeded our expectations on every level for our 2 night stay. The location was fantastic, the room was large/clean and the staff was exceptional! Lello in the bar was so friendly and looked after us very well. At the end of our day or before heading out to dinner his cocktails (and non-alcoholic cocktails for the kids) were great! He also gave us solid recommendations for dinner and events occurring in the evenings. This really was a great stay in Venice.

Hotel was beautiful and located right on the canal, very easy short walk to San Marco. Everyone was so welcoming and friendly. Gianluca or Giacomo.( sorry) at the front desk was so helpful translating, finding what we needed and assisting with our train reservations, water taxi. Thank you so much we had a perfect stay!!

The property is breathtaking. It is a very convenient location next to the bridge with a beautiful canal view. Very quiet and convenient location.

Fabulous hotel the location is perfect. Im very glad that I got the last room available for our trip! Giorgio was exceptional with helping me book the extras for room set up on the day of our arrival and guidance of all amenities for the hotel. Roberto was also excellent guiding us to our room. I didn't get the name of the lady serving coffee and clearing tables for breakfast but she was fantastic with keeping everything running smooth! Definitely a must book if your visiting, couldn't have found a better place in Venice!

Fantastic hotel in a perfect location. The room was perfect, and extremely comfortable. The staff were all amazing people - extremely kind and helpful, and even handled our transfers for us. All we had to think about was where we wanted to go first after arrival!

Bem localizado! Existe opção de chegar com o táxi direto no hotel! Recomendo

Minha sugestão seria pra melhorar a iluminação do banheiro

As with all excellent properties, it’s the staff that makes them truly outstanding. Roberto of the front desk helped us arrange a water taxi before our drive in from Slovenia. He arranged for Clare the hostess to meet us and escort us to the taxi. Barbara served breakfast the next morning with cheerful energy. The room was elegant and had all necessary amenities. A nice additional updating touch would have been UBC outlets.

all around very solid. breakfast was an incredible highlight.

Perfect location. Great breaky. Helpful staff

Muito bom o café da manhã

We always spend the hoidays traveling around Italy and always spend at least a few days at the Aqua Palace. Its one of our favorite hotels in one of our favorite cities!

Aqua Palace is a boutique hotel centrally located makes it easy to walk everywhere on the island. The room is large and beds are very comfortable. I would recommend it to everyone I know when they visit Venice.