Regular service was good and exceptional from breakfast attendee. They do a little "managed free" tour to Murano which is collaborated to certain company that does no tour for island at all. Just a visit to that company and selling, and nothing more than that, no history explanation or even touring the island. They should explain or print out detail explanation for tourist as it is first time visit there.

La chambre était splendide, élégante et soignée.

A localização eh o ponto alto…escolha o quarto sem teto rebaixado, com risco de bater a cabeça a toda hora

The location, the staff and the accommodations were outstanding. We would stay here again.

It was perfectly clean and nice hotel

Hotel exceeded expectations. Nice reception area and breakfast area. The room #103, was very large, clean and well appointed with bed, couch, desk and chair. Good lighting and power access. Staff very friendly and helpful. Excellent location.

This place was beautiful, warm and cozy. I’d stay here again, it was in a good spot as well, close to a lot of places

Staff especially the barman was very well welcoming, he gave us recommendations and mans served us with a smile every time. The room was spacious and clean. The location is central and only a few minutes walk from the main areas. Absolutely recommend this place for every visit!

Very clean, great breakfast, wonderful and helpful staff

Beautiful big room overlooking a canal. Easy walking to all the highlights.

Quarto limpo, bastante grande. Muito cômodo. No entanto, apesar de estarmos no inverno, o quarto estava muito quente, sem possibilidade de mexer na temperatura

Spacious and quiet room

직원분들께서 식당 소개를 잘 해주셔서 큰 도움이 되었음

Friendly and helpful staff, clean rooms, location

Front desk staff were so friendly and very helpful

It was an overall comfortable stay. We had a lovely room. Really enjoyed all the breakfast options. Would definitely recommend this hotel.

Lugar limpo, organizado, boa localização, funcionários gentis. Ótimo café da manhã!

Everything was excellent from staff, rooms, the was bar perfect

Menu petit dejeuner tres frais. Service impeccable !

Beautiful hotel in a perfect location. The room however was very warm, found out on day 2 that the air con was controlled centrally so was sorted by reception as soon as I asked for it to be set to cool instead of heat. Staff are very helpful and accommodating. I wouldn’t hesitate to stay here again.